photo from Tufts archives

Troubleshooting documents from the digital library

Under certain circumstances, PDFs might not load correctly the first time you try to open them. If you get an error message from Adobe Acrobat saying The file is damaged and could not be opened or Expected a dict. object your browser hangs and the PDF does not open:

In Adobe Acrobat disable the fast view, and Display PDF in browser options.

  1. Close your browser.
  2. Open Adobe Reader.
  3. Go to the Edit menu and select Preferences.
  4. In the left column select Internet.
  5. Uncheck Allow fast web view.
  6. Uncheck Display PDF in browser.
  7. Click OK, and try again.

The PDFs will display in a separate window rather than in your browser window.