Posts by: Thomas Quinn

Turkeys!

From our turkeys to yours, we hope you have a relaxing Thanksgiving break next week! And to aid in that relaxing, Hirsh Health Sciences Library will be closing Wednesday the 26th at 5 pm, and will re-open on Sunday, November 30th at 10 am. We will be closed in between, so make sure to get in some of that sleep you’ve been skipping out on, and we’ll see you once you’re refreshed and full of food!

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This past October, from the 19th to the 25th, we ran our semi-annual School Affiliation statistics again. This time around, we were able to keep it away from a major exam block, and we also grabbed the circulation data for that time to make sure we got the best picture of the week. Since it was shorter than last time, this post will be relatively quick. But hopefully you’ll still find it interesting!

First thing is first: how many people were in the library that week? Well, we counted a total of 3,230 people that week, 695 of which were here on Wednesday alone. You can see the breakdown below.

Total People

 

Now, what you’re probably really wondering is how that breaks down by school, right? The answer is rather interesting. Namely, it breaks down (by floor, even!) thus:

 

You may notice that everyone loves the 7th floor, and that the Dental school in particular loves the ever-loving-fillings out of it. It’s worth noting that they had some exams that week, which helps explains their numbers. But what’s interesting in that graph is that you can see what kind of exams they were – the kind that required solo study (notice that the quiet floors had the majority of them). In fact, this survey seems skewed toward quieter studying. I look forward to finding out what differences there are come Spring – does April encourage more group study than October? Or was it pure chance that these number shook out this way?

Of course, what’s most fascinating is when you compare the above graph with the circulation one below, and see the full picture:

It can be a little tricky to tell due to scale there, but Medical actually checked out the most that week, followed by Nutrition, and then Dental. It seems that the Dental students were really here for the studying, not the circulation. And the Medical students were most likely checking things out and then going back to the individual study rooms or learning commons – essentially showing up on one set of statistics but not the other. Although Nutrition really made the interesting difference – the circulation number is actually higher than what we counted!

This is why the middle and bottom graphs are uneven when compared to one another – people just simply move around. The library supplies space and materials, but they don’t always get used at the same time.

That wraps it up for this time. We could, of course, look at these numbers from a dozen different directions, but maybe we can save that for the next time. After all – it’s only November.

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Next week, from Sunday, October 19th through Saturday, October 25th, Hirsh Library will be running its semi-annual School Affiliation Survey. The idea behind it is that we want to know where our users are coming from, so that we can better serve their needs through proper allocation of resources. We would also like to know who is being under-served (or at least underrepresented), so we can find new ways to help all of the students, staff, and faculty here on the Boston Campus.

During the week, if you are in the library at 11am, 3pm, 6pm, or 9pm, you may be asked what school or office you are from. This is the only information we collect. We do not look for names or University status, just school. In fact, this is a screenshot of the entire screen our staff see when asking that question:

Affiliation Survey

If you feel uncomfortable saying your school affiliation out loud, or if you don’t want to be bothered while working, that’s perfectly fine! You have a few options: you can either leave your Tufts ID out, or you can swing by either the 4th or 5th floor desks and grab a piece of paper to write your school on. That way, when the person taking this information comes by, they can just look at either the ID or the paper and move on. If you’re in a group study room with a group, you can write how many members of what schools are represented in the room, and tape it to the outside of the study room door (example: “5 Medical, 3 Dental, 1 Nutrition”).

Just please remember to take down any signs you put up, and to remove any IDs or papers you put on the desks by you.

If you have any questions or concerns at all, don’t hesitate to ask us! You can call us at 617-636-6706, e-mail us at hhslcirc@tufts.edu, visit our live chat on the Ask Us page, or even just swing by the desk on the 4th floor and chat to us in person.

Thank you for your assistance with this, and we look forward to a nice smooth Affiliation Week!

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Now that the semester has begun, we expect to be seeing a lot of you at our Service Desk on the 4th floor of Sackler! Of course, we expect to be seeing a lot of everyone at the desk, which means that we have to ask you to be punctual about getting Reserve books, models, and equipment back to us when it’s due, so that your fellow students can have a shot at using them as well. To this end, we created a Late Return Policy and put it into effect a year ago.

The basic idea is that you have 4 hours with the material (unless otherwise stated). If you do not return the material within the designated time, then you run the risk of losing all borrowing privileges. On your first offense, they will be reinstated 24 hours after you return everything, but on the second offense it’s a full 7 days. If you’d like to read the full policy, you can do so here.

If you think you’ll need to keep your books or equipment longer, just come back to the desk and check with us! If no one else is waiting, we can most likely renew it for you, and give you another 4 hours.

If you have any questions about the policy (or about your current status), you can call us at 617-636-6706, or just come visit us on Sackler 4.

Happy Borrowing!

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Now that we are approaching the end of summer and creeping closer to the fall start of all of our various programs here on the Boston Campus, we here at Hirsh thought it could be a bit enlightening to take a quick look back at some of the statistics we collected from the last academic year.

A good place to start on things like this is with the broad numbers, and then narrow our way down. This past year, we counted 116,521 visitors to our library and circulated items 26,700 times! That’s fantastic! Frankly, we expect the next year to be even busier, because we keep getting new items and re-examining ways to use what we already have; all geared toward assisting you, our patrons (keep your eyes peeled here for those announcements!).

But you may find yourself wondering what the busiest months were for Hirsh. Well that’s easy enough to share. For instance: in terms of total visitors counted in our library, April was far and above the busiest month at 14,576 people. In fact, the busiest day of the year for our seating was April 9, when we counted 1,007 people here! Here, take a look at our month by month breakdown:

Monthly Stats

Kind of wild, huh? The jump from August to September is crazy (more than doubled!), but what I found really interesting was how busy we got in the fall when compared to the Spring. That right there is the difference between exams for classes and the dreaded Boards (plus, you know…class exams that let you graduate).

How does this match up against our Circulation statistics, though? Well, take a look yourself:

Circ vs Roam

 

Fewer people come to the desk than come to the library as a whole. That’s just the natural way of things. During the year, the amount of people checking things out vs using the library space at all fluctuated between 17.5% and 38%, but in general stayed around 22% – just between 1/5 and 1/4 of everyone coming here.

As you can plainly see, the circulation stats follow the same general pattern of the overall counts, but don’t quite mirror them. In fact, in terms of circulation, October was actually the busiest month, with 3,095 checkouts.

Circ Stats

Interestingly, though, October is only the busiest month for the desk. The busiest individual day was actually April 8th, at 220 checkouts even. Second busiest? April 9th, with 205. In fact, April accounts for six of the busiest ten circulation days in the last academic year. March and December split the remaining four spots equally. And despite being the busiest month, October doesn’t even appear on the busiest days list until spot number fifteen.

Go figure.

What most likely accounts for that is the way exams are spread out. During the fall, it’s steady – one a week, two a week, so on and so forth. But April is final exams, which all get packed up into the beginning of the month, where all six of those days came from. Then it falls off and gets quieter (although not Summer quiet). So April’s a bit more of a flash in the pan than October.

Finally, I leave you with these last two bits of information: when we’re busiest at the Service Desk, by weekday and by hour. So if you were ever wondering about the quietest times to come borrow books and equipment, now you’ll know!

Days of the Week

 

(Hint: not during lunch mid-week)

 

Hourly

 

Have a good summer, and we’ll see you soon!

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This weekend, May 10 & 11, we have extended hours for one last time this year. The Service Desk at the Hirsh Library will be open 10am to 10pm on both Saturday and Sunday. Plus, free coffee Sunday night on Sackler 4 after the cafe closes!

And as a reminder: if you are graduating, please make sure to return all books by May 14. We need to have them back so you can graduate smoothly and on time!

If you have any questions, you can always call us at 617-636-6706.

10 o'clock

 

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For the first two weeks of April, staff here at the Hirsh Library walked around and asked everyone what school they were from.  Well, we have tallied some of the results of all of that work, and have uncovered some interesting numbers!

Over the course of 13 days and 39 rounds of asking, we talked to 6,884 people. Ultimately, 2,539 of those people were from the Dental school, making that the most populous group we had in the library – a full 37% of the population of Hirsh! Medical came in at a close second of 2,373 people (a difference of a mere 166!), followed by the combined Sackler schools (PA, PHPD, and MBS) at 1,360, with Friedman rounding out at 347. The remainder was made up by staff from the Tufts Medical Center, the HNRCA, Tufts students, staff, and faculty from the other campuses, and even affiliated hospitals and schools in the Boston area. You can see the breakdown here.

School Affiliation

Now, that’s interesting data, but what does it all mean? After all, we were counting 4 times a day, so a question some people may have is “Which time was the busiest, ultimately?” Well, the answer will…probably not surprise you at all. It turns out people are much more into early lunches than they are late nights:

Times

Anyone who spends any time around the students of the different schools knows that everyone has different needs and wants when it comes to studying and getting ready for exams. It reasonably follows to assume that it means that people gravitate toward different environments – some might study better when there’s a bit of background noise, or do better in groups, whereas other people need to be alone with their books, notes, and a coffee. So which school tends to be full of which kind of person?

To begin with, it seems as though the 7th floor is the most popular floor amongst all the schools, as you can see here:

Floors 2

But the only way to get the full story is to keep going and see if you can pick out the personality types. Well, far and away it’s clear that Medical students are fans of quiet. Specifically, the quiet the 7th floor provides. Although, as you can see, it looks like if space is at a premium on that floor, people will start on the 6th and slowly work their way back down again.

Medical

The Dental school, however, appears to encourage people to look for slightly different environments. Unfortunately, we don’t have data linking school affiliation to type of seating they chose (study carrel, study room, group table, etc), but it may be a safe bet to assume that Tufts’ future dentists are by and large fans of small group study, and gravitated toward the study rooms and classrooms.

Dental

But what about Sackler? Well, it would appear that the combined programs of PA, PHPD, and MBS were mainly looking for a (relatively) quiet space to claim as their own, but that wouldn’t be quite the proper story. We unfortunately don’t have a breakdown of those three programs (vs. the “Sackler” umbrella), but it’s worth keeping in mind that the 6th floor has a very convenient classroom, and that the 7th floor has quite a multitude of small group study rooms. Perhaps those in the Sackler school are straddling a line somewhere between the Dental and Medical students.

Sackler 2

Which brings us, last but certainly not least, to Friedman students, who were not content to be quiet and alone up on the 6th and 7th floors. The students from the Friedman School of Nutrition much preferred the hustle and bustle of the 4th and 5th floors to the quiet and solitude of the others, and showed it unequivocally during the two weeks of our survey.

Friedman 2

Ultimately, with the sheer amount of data we collected (and continue to collect in other ways), it’s easy to get the answer to almost any question we may have. But the main question – the most important one that drives all of our programs and future planning at the library – is “What is it our patrons need?” Thanks to everyone’s participation in surveys and questionnaires like this one, we know that study space (and access to plugs in said study space) is absolutely vital, and we know who might be most likely to use what facilities. We’ve been learning other lessons, but today, that one is one that stands above the others.

We will continue to do surveys like this one (although perhaps not during final exams) so that we can fine tune our answers and respond to the changing needs of our community in the future.

So on behalf of the staff here at Hirsh Health Sciences Library, I would like to thank you for bearing with us and helping us learn how to serve you better. Every little bit that we can do helps, and we can’t do it without you.

PS: if you were wondering how checkouts lined up during this time period, well…it’s fairly safe to say that the need for skulls swung that pendulum in a rather specific way.

Circulation

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This Saturday, April 26, and Sunday, April 27, Hirsh Health Sciences Library will be open from 10 am – 10 pm, in order to serve you better during your exams. We will also be offering free coffee on Sunday, April 27 after Food 4 Thought closes for the night!

So come say hi, and good luck with your exams!

10 o'clock

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On Sunday, April 13, 2014, all ILLiad requests prior to 1/1/2011 that have a “finished” transaction status (Request Closed or Cancelled) will be deleted from ILLiad. Please take a moment to look through your ILLiad Request history and save any requests that you would like to keep.

To save your requests: log into your account and on the left-hand side menu, choose Request History. Click on the title of the request you would like to keep and either print out or copy the information to your own files.

If you have any questions, please contact hhsl-docdel@tufts.edu.

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This Saturday, April 5, and Sunday, April 6, Hirsh Health Sciences Library will be open from 10 am – 10 pm, in order to serve you better during your exams. We will also be offering free coffee on Sunday, April 6 after Food 4 Thought closes for the night!

So come say hi, and good luck with your exams!10 o'clock

 

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