Membership Manager [Isabella Stewart Gardner Museum]

POSITION DESCRIPTION

Position Title: Membership Manager
Department: Membership
Reports to: Director of Marketing and Communications
Type of Position: Full-time, exempt (salaried)

Position Summary
The Membership Manager will report to the Director of Marketing and Communications and will help drive
the strategies to attract new members and increase annual support, with special focus on the identification and
implementation of new marketing initiatives in support of membership.

The Museum is in the process of planning for a major addition to its facilities, designed by award-winning architect
Renzo Piano, which provides an unusual opportunity to significantly expand the membership base. The Membership
Manager will finalize and implement the overall strategy to expand and build new audiences for the Gardner’s
membership program. This position is a critical member of a team responsible for growing the membership base from
3,000 to 7,000 around the opening of the new building, with ambitious associated revenue goals.

Responsibilities
• Manage all aspects of membership recruitment including acquisition, processing, programming, renewal
retention, and conversion of members to higher level donors
• Design key initiatives to grow the membership base; achieve a high retention rate and upgrades among renewing
members
• Develop annual work plans for membership, including calendar and budget plans
• Oversee all member communications, including printed materials and website content, and prepare for approval
by Director of Marketing and Communications
• Refine and maintain tracking systems to collect and analyze data on member activity
• Periodically review and benchmark the structure of membership level pricing and benefits; recommend changes
as appropriate
• Represent Membership department at member events and meetings; actively participate in special events
• Supervise one full-time Membership Assistant
• Manage other projects as assigned by the Director of Marketing and Communications

Qualifications
• Five or more years of membership experience, preferably in a museum or cultural institution setting
• Ability to be strategic, creative, entrepreneurial, and team-oriented
• High energy level and passion for the Museum and its programs
• Ability to work well with donors and to handle confidential information

Ability to work effectively both individually and as a strong team member

Facility fostering collaborative relationships with internal constituencies at all levels in the Museum to
implement membership initiatives and cultivation effectively

Exemplary ability to deal with a wide range of relationships and settings with a positive attitude

Proficiency in Raiser’s Edge preferred

Experience with Convio or other online marketing software preferred

Meticulous attention to detail and excellent written and verbal communication skills

Supervisory or volunteer management experience preferred

The Isabella Stewart Gardner Museum is an equal opportunity employer and encourages qualified minorities, women,
people with disabilities, and military veterans to apply.

To apply for a position, please send your cover letter and resume to hr@isgm.org. E-mail is the preferred method of
applying, with all attachments in Microsoft Word or PDF format. Applications not submitted via e-mail can be mailed to:
Human Resources Department, Isabella Stewart Gardner Museum, 280 The Fenway, Boston MA 02115

Assistant Director [Clark Gallery]

Organization:
Clark Gallery
145 Lincoln Road
Lincoln, MA 01773

www.clarkgallery.com
Region:
Eastern Massachusetts
Category:
Other
Type:
Full-Time
Description:
Manage the range of responsibilities required by one of the Boston area’s leading contemporary art galleries. Responsibilities will include: Preparation and distribution of direct mailing projects related to Gallery artists and events. Assist in the production and execution of outgoing Gallery correspondence. Assist in developing marketing and sales strategies. Initiate dialogue between the featured artwork and gallery visitors. Consult directly with collectors, institutions, and artists to select and install works in a wide range of media. Assist in the transportation and installation of fine art in the various Gallery spaces. Write press releases and uphold press and advertising contacts. Edit show catalogs and related materials. Update and maintain Gallery’s website. General clerical duties including filing, copying, typing, and other related tasks. Oversee all consignments, invoicing, and related administrative duties. Maintain inventory of art and records of sales.
Qualifications:
Ideal candidate will be self-motivated, conscientious, flexible, diplomatic and highly-organized with the ability to work on numerous projects simultaneously. Excellent interpersonal, written, and oral communication skills required. Sales experience very helpful. Must be proficient with a range of computer programs including Adobe Photoshop, Power Point, Microsoft Outlook, Excel, Word, Filemaker Pro, and QuickBooks. Ability to multi-task effectively and attention to detail are a must. Must be experienced with handling confidential matters. Ability to lift up to 25 lbs. is helpful. Requires some evening and weekend hours.
How To Apply:
Please email your qualifications with ASSISTANT DIRECTOR in subject line to: dana@clarkgallery.com and cc to: dawn_southworth@hotmail.com, kristen@clarkgallery.com
Apply by:
7/23/2011
Date Posted:
7/7/2011
About this Organization:
Clark Gallery is one of New England’s leading art galleries and a member of the Boston Art Dealers Association. The gallery exhibits contemporary art in all media by emerging, mid-career and established artists from the Northeast and nationally. The gallery is a full service contemporary art consulting company finding artwork for new and established collectors, museums, public and private corporations, museums, architecture firms, real estate agents, developers, non-profit art organizations, restaurants, interior decorators, art auctions and other art related organizations.

Vice President, Education and Family Learning [Please Touch Museum]

Please Touch Museum®

Position Description

Vice President

Education & family learning**

(**Universal Requirements for Vice Presidents noted immediately following Position Description)

Reports To:

Executive Vice President

Department:

Education

Direct Reports:

Director, Collections & Content

Director, Performance and Events

Division:

Education

FLSA Status:

Exempt

Grade:
Expansion / Grant:

No

Effective Date:

7/1/11

Status:

Full-Time

Hours / Week:

40

Position Summary:
Responsible for the educational vision and content integrity of  Please Touch Museum.  Connects the Museum’s exhibit experiences and learning opportunities directly to families caregivers and teachers of young children. Provides strategic leadership and oversight. Embraces the Museum’s Learning through Play philosophy and ensures it is incorporated into all aspects of programming. Works closely with the Vice President of Community Learning to present clear and consistent educational content for very young children both within the walls of the Museum and throughout the region. Partners with like-minded formal and informal learning institutions to develop and implement forward thinking early childhood content and programs. Leads research and evaluation of Museum experiences including working with faculty and researchers from universities and other institutions.

The Vice President, Education & Family Learning is responsible for all activities related to conceptualizing and implementing education strategy, achieving strategic goals and achieving educational program targets.

Direct reports are: Director, Collections & Content; Director, Performance and Events.

Member of the senior management team, reporting to the Executive Vice President. Works closely with the executive team and the other members of the senior management team in setting strategic directions and implementing programs. Staff to the Board Program Committee along with the Vice President of Community Learning.

Essential Functions:

  • Leads and ensures that all education & family learning offerings expand the museum exhibit experiences;
  • Hires, trains and retains highly skilled and well-qualified staff who possess a strong educational background and exemplify the museum’s belief in learning through play;
  • Ensure that effective and efficient organizational structures are in place to carry out day-to-day operations and decision-making.  Works closely with other leadership staff to facilitate a transformational and seamless visitor experience;
  • Directs and oversees Directors to develop and implement excellent learning opportunities for all visitors;
  • Responsible for  financial management of division and overall fiscal health of the organization;
  • Assist in the development, preparation and implementation of all educational and programmatic grants. Monitors grant-funded educational programming and educational planning initiatives to ensure that they fulfill grant requirement. Develops and monitors grant-related evaluation plans. Assists in preparation of grant reports;
  • Support the organization’s individual and corporate fundraising efforts by meeting with prospective major donors upon request and preparing written information about educational exhibits, programs and initiatives as necessary;
  • Work with Executive Vice President and the Development Department on relationship management for funding partners. Strengthen existing partnerships and create new possibilities for sponsorships;
  • Create and develops  new concepts for innovative events, exhibits, outreach and programs;
  • Manage outside research projects and ensure that they benefit the Museum;
  • Work closely with the Vice President, Operations in exhibit development process;
  • Collaborate with organizations to broaden the museum’s impact and visibility. Communicate the process of the creation, design and evaluation of exhibits, events and programs to others;
  • Document and share the evolution and evaluation of Please Touch Museum and its Education Department;
  • Attend Board of Directors meetings/ retreats  and  act as staff to  the Programming Committee;
  • Manage the development and supervision of weekly programmatic themes, hands-on activities to support weekly themes and coordination of special events such as Monster Mash, Count to Noon and other special events;
  • Prepare presentations to explain the museum’s current and future strategies to internal and external audiences. Act as the museum spokesperson by representing the museum at various community and/or business meetings to promote the museum; and
  • Perform other duties as assigned.
Minimum Qualifications:

  • Bachelor’s degree required. Master’s degree or comparable experience is preferred.  Strong background in early childhood education with a focus on  sciences, the arts, humanities or related areas;
  • Comprehensive knowledge of the Pre-k – 2nd educational environment as well as an understanding of the family learning environment;
  • A minimum of five years’ senior-level experience in managing education programing in a large, cultural, non-profit, or academic institution;
  • A minimum of 10 years’ experience in a museum or informal learning environment working with children and adults.  Must possess sound knowledge of professional museum practices and familiarity with all aspects of museum administration.  Must have familiarity with learning and teaching theory/techniques in both formal and informal learning environments;
  • Proven leadership skills in mentoring and nurturing a diverse and professional staff.  Ability to instill accountability while creating a work environment allowing for creativity and innovation;
  • Experience in developing, implementing, overseeing and evaluating programming for young audiences in a children’s museum or other informal setting;
  • Experienced leader who has been a member of an executive management team, demonstrating excellent accountability, leadership, communication, mentoring, empowerment and resource management skills;
  • Experience in developing and sustaining a network of external professional and stakeholder relationships and the skills to negotiate, develop partnerships, and represent the institution in development efforts, particularly those related to obtaining grants; and
  • Excellent organizational, decision-making and communication skills.  Sound administrative management skills related to strategic planning, financial plan development and management and project management.

ADA REQUIREMENTS:

  • Must be able to communicate extensively with children, visitors, staff and stakeholders, via telephone/TDD, one-on-one conversations and public presentations;
  • Must be able to observe and supervise adults, view computer monitor, and make individual or public presentations;
  • Ability to use computer keyboards, review proposals, contracts and process extensive paperwork;
  • Must be able to sit or stand for extended periods of time; and
  • Requires the ability to negotiate travel locally and nationally and internationally.

Please Touch Museum

Universal Position Description for all Vice Presidents

Vice Presidents

Reports To:

Executive Vice President

Direct Reports:

Directors

FLSA Status:

Exempt

Grade:
Expansion / Grant:

No

Effective Date:

FY11

Status:

Full-Time

Hours / Week:

40

Position Summary:
Provide leadership, management and program development for Education Department. Member of the executive management team.

Support the museum’s mission, vision and values by exhibiting the following behaviors: excellence, collaboration, innovation, respect, commitment, accountability and ownership. Responsible for providing a high level of internal and external quality and efficient customer service.

Essential Functions:
  • Leads and manage Education  department;
  • Directs and develop director-level personnel;
  • Coordinates divisional activities with those provided by other divisions;
  • Prepares presentations to explain the museum’s current and future strategies. Acts as the museum spokesperson;
  • Ensures adherence among staff to all museum policies, procedures, systems and standards;
  • Implements  processes and management to generate workflow optimization;
  • Develops and monitors departmental budget goals and budgetary goals;
  • Develops annual plans, strategies, tactics and resources to reach goals with managers;
  • Ensures performance targets are met;
  • Participates in the development of the museum’s plans & programs as a tactical partner in evaluating & advising on the impact of long-range planning & regulatory actions;
  • Prepares and delivers management reports on departmental activities to staff and Board;
  • Identifies and attracts outside funding sources;
  • Participates in professional societies & activities.  Must stay current with business trends;
  • Participates with senior management in the ongoing planning and programming/development of the museum;
  • Attends events & programs as a representative of the museum;
  • Maintains high degree of motivation in team members to retain focus on providing highest level of customer satisfaction;
  • Manages through adhering to museum’s policy and administering practices in fair and equitable manner;
  • Implements  processes to generate best possible workflow;
  • Builds and maintains a strong functional team through coaching, team building and succession planning;
  • Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with museum policy;
  • Enhances museum on EEO/ADA by supporting good-faith efforts to recruit, select, develop and retain protected-class employees;
  • Utilizes independent judgment to determine project guidelines, purpose, follow-through and completion;
  • Consistently works in a positive and cooperative manner with all PTM staff;
  • Responds promptly to internal and external customer needs;
  • Participates in continuing educational opportunities for personal growth and development;
  • Completes assignments in a timely manner and within museum’s standard, and;
  • Performs other duties as assigned.
Minimum Qualifications:
  • A decisive individual who possesses a “Big-Picture” perspective;
  • Proven ability to work independently;
  • Must have the ability to participate effectively in teams;
  • Demonstrated change-management experience;
  • Effective leadership skills to build a work team to respond to museum’s business needs;
  • Must have a proven record of leading in a collaborative work structure;
  • Demonstrates excellence and competence, collaboration, innovation and commitment to External Relations & Business Development department;
  • Experienced leader who has been a member of an executive management team, demonstrating excellent accountability, leadership, communication, mentoring, empowerment and resource management skills;
  • Proven ability to make effective and persuasive speeches and presentations;
  • Broad functional experience and technical skills in areas of strategic planning, business development and research;
  • Experience or knowledge of fund raising;
  • Skilled in budget preparation and fiscal management;
  • Conflict resolution and mediation skills necessary. Problem analysis & problem resolution at both a strategic and functional level;
  • Proven ability to plan, develop and coordinate multiple projects to meet business goals;
  • Proven record that the candidate communicates effectively both verbally and in writing with CEO and EVP, colleagues and individuals inside and outside the museum;
  • Good computer skills and familiarity with e-mail communication tools;
  • Must have proven ability to prioritize and plan work activities and use time efficiently;
  • Ability to represent the museum in a variety of settings;
  • Must demonstrate the ability to adapt to changes in the work environment, manage competing demands and be able to deal with frequent changes, delays or unexpected events;
  • Must have a commitment to the museum field; and
  • Team player, flexible, innovative, good sense of humor, interest in children and children’s museums.

Program Assistant/Teacher-in-Training [American Museum of Natural History]

Program Assistant/Teacher-in-Training Job Description

The Science and Nature Program (SNP) at the American Museum of Natural
History aims to enhance children’s understanding of and respect for
the natural world, and to encourage development of initial skills of
scientific inquiry.  The Program educates children aged 2 to 12 and
their parents and teachers about life sciences, paleontology, astronomy,
and anthropology.  The Program Assistant supports SNP educators in the
teaching of science and nature during the school day and after school.

Duties include:
●Assist Head Teachers in the classroom.
●Work with staff to plan activities, set up for classes, gather
teaching specimens and equipment, and maintain model classroom
environment.
●Contribute to the development and documentation of curriculum.
●Assist in the maintenance of live animals in their habitats.
●Support the Director and staff in all administrative aspects of
maintaining the Program.

Qualifications:  Teaching experience with young children in educational
settings and/or museums is required. A Master’s degree (or someone
working towards a Master’s) is preferred.  Must be computer literate;
proficiency in Microsoft Word, Excel, Powerpoint, Photoshop and other
computer applications required.  Must have an interest in children,
science, live animals, and museums.  While a formal background in
science is not required, the candidate should show an interest in
science and in the specific challenges of teaching science to very young
children.  A sense of humor and flexibility is necessary.  Other
language speakers, especially Spanish, is useful.

Full-time/Part-time positions available starting July, 2011.
Please email your cover letter, resume, and references to:
Jane Kloecker, Director  jkloecker@amnh.org
The American Museum of Natural History is an Equal Opportunity/
Affirmative Action Employer. The Museum encourages Women, Minorities,
Persons with Disabilities, Vietnam Era and Disabled Veterans to apply.

The Museum does not discriminate due to age, sex, religion, race, color,
national origin, disability, marital status, veteran status, sexual
orientation, or any other factor prohibited by law.

If special accommodations are needed in applying for a position, please
call the Office of Human Resources.

Please be advised that due to the high volume of applicants, we are
only able to contact those candidates whose skills and background best
fit the needs of the open positions.

Academic Programs Coordinator [Brooklyn Museum]

NON UNION POSITION – BROOKLYN MUSEUM

POSITION:  Academic Programs Coordinator

DEPARTMENT: Adult Programs, Education

REQUIREMENTS:
Advanced degree in art history, arts management, museum education, or
related field. Candidate should have a minimum of two years of experience
teaching adults ages 16 and older in a museum setting or other relevant arts
environment. Candidates should also have a minimum of two years of
experience coordinating and implementing public programs for adult audiences
(gallery talks, film screenings, performances, art workshops, etc.). Working
knowledge of current issues in museum adult education as well as academic
practice is strongly preferred. Coordinator must be a creative self-starter
who is well-organized, detail-oriented, and PC literate; can demonstrate
strong communication and writing skills; and is able to work successfully
with educators, administrators, curators, guest speakers, and students on
several projects at once.

RESPONSIBILITIES:
Coordinator oversees Museum collaborations with institutions of higher
learning, and is the primary liaison between Museum staff and academic
collaborators. Coordinator oversees a variety of programs for college and
graduate students including student tours, teacher workshops, and a junior
docent program known as Student Guides. Coordinator trains guides, schedules
their gallery talks, and formally evaluates their work. Coordinator also
organizes and/or conducts college tours; art-making workshops; and
collection-based serial courses.

Coordinator organizes and implements a variety of public programs for adult
audiences that interpret the Museum’s permanent collections and special
exhibitions. These programs include the Museum’s acclaimed First Saturdays
event, Thursdays @ 7programs, as well as weekend gallery talks, films, live
performances, art-making workshops, lectures, and discussions.

Coordinator also oversees aspects of training for Adult Programs Intern
Educators and advises them on their required research papers and gallery
talks. Coordinator of Academic Programs reports to the Manager of Adult
Programs.

STARTING DATE: June 28, 2011

WORK SCHEDULE: 9 a.m. to 5 p.m. Tuesday through Friday and 10 a.m. – 6 p.m.
on Saturday.
Important note: On the first Saturday of each month except September,
additional hours are required; other occasional weekend and evening work
required as program schedule dictates.

TO APPLY: Contact Dept. MS, Education Division,
by email: job.academic.programs.coordinator.2011@brooklynmuseum.org,
mail, or fax 718-501-6129.

Applicants for positions at the Brooklyn Museum are considered without
regard to race, creed, color, country of origin, sex, age, citizenship,
disability, marital status, or sexual orientation. Candidates of color are
strongly encouraged to apply. The Immigration and Control Act (1986)
requires that all hires be in conformity with the law.