Reporting to the Director of Public Programs, the Gallery Experience Manager is an energetic, creative museum professional with a passion for combining engaging, hands-on demonstrations and programming directly related to exhibit content in an innovative environment. The Manager directly organizes, operates and maintains all aspects of the Perot Museum Gallery Experience programming including staff/volunteer program training, new program development, scheduling, staff management, budget management and reporting. Manager is responsible for ensuring Perot Museum programs are engaging, innovative, and provide an outstanding experience to our members and visitors.

Duties & Responsibilities
• Responsible for Gallery Experience operations, including management of the Gallery Experience Staff/Volunteers, developing schedules, training, and protocol
• Create a comprehensive Gallery Experience operations manual of procedures and protocol in collaboration with the Director of Public Programs. Conduct annual updates and review of Gallery Experience manual and staff
• Work collaboratively with Public Programs Staff, School Programs Staff, and community partners to develop innovative, engaging hands-on cart demonstrations, programming and special presentations directly related to the exhibit gallery content, traveling exhibitions, and special events for visitors of various ages including families, children and adults
• Recruit and maintain high-quality Gallery Presenters, providing consistent training in interpretive techniques and customer service
• Create and execute a consistent Public Programs Staff and Volunteer training plan including gallery docent guides, exhibit content, demonstrations, interpretation and presentation techniques, and operations in collaboration with the Director of Public Programs
• Work with Volunteer Manager to ensure proper recruitment and attendance protocols
• Develop and maintain a daily program specific attendance log and submit monthly attendance reports to Director of Public Programs
• Coordinate regular updates and programming related to current science news and discoveries within the exhibit component ‘Science Flash’
• Oversee general operations and program activity development for the Engineering Activity Station and Robotics Activity Station
• Manage Bio Lab Coordinator
• Coordinate public auditorium weekend and holiday programs in conjunction with School Programs Staff
• Create and manage an annual budget for the Gallery Experience in conjunction with the Director of Public Programs and responsible for submitting monthly budget reports
• Increase awareness for public programs by working with the marketing department to develop a plan for enhancing gallery programming through daily guides, social media, website information, and displays
• Work with the Evaluation staff to establish a comprehensive evaluation plan and implementation for the Gallery Experience programs. Responsible for tracking and incorporating evaluation results into best practices, procedures, protocols and programming for the gallery experience.
• Explore Public Program funding opportunities and recommend action to Director of Public Programs and Development department
• Respond promptly to all customer feedback and inquiries regarding the Gallery Experience
• Meet regularly with the Director of Public Programs to report the status of the Gallery Experience operations, project development and budget planning
• Monitors and assist with maintaining all equipment and supplies for program operations
• Work in conjunction with Reservations, Event Planning and Operations to coordinate appropriate program space reservations and registration information
• Available to work weekends and evenings
• Other duties as assigned.

• Bachelor of Arts or Science
• Experience in new program concept development and implementation, creating innovative content-based programs and a minimum of two (2) years museum program delivery
• 2-4 years of experience in program coordination/management for a museum organization and be able to create and evaluate project budgets and staff
• Must have a high-level understanding of computers and various data tracking and reporting programs (Excel, Word, Explorer and Outlook) and is expected to have some supplemental experience with interactive data collection software and hardware.
• Must be highly motivated, innovative and creative
• Effective management, organizational, interpersonal skills and ability to interface with all levels.
• Self-starter, strong at multitasking and networking skills.
• Experience developing plans, organizing work and achieving results on schedule and on budget.
• Communicate at a high level of professionalism in both oral and written form.
• Ability to speak Spanish is helpful, but not required.

Essential Physical Requirements
• While performing the duties of this job, the employee is regularly required to stand; use hands to touch, handle, or feel; reach with hands and arms; talk and hear. The employee frequently is required to walk. Must occasionally lift up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


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