Job ID: 13668187
Position Title: Museum Operations Manager
Company Name: Springfield Museum of Art
Job Function: Assistant/Deputy/Associate Director
Entry Level: No
Location(s): Springfield, Ohio, 45504, United States
Posted: June 4, 2013
Job Type: Full-time
Job Duration: Indefinite
Min Education: BA/BS/Undergraduate
Min Experience: 2-3 Years
Required Travel: 0-10%


We are looking for a dynamic, accomplished individual to serve as Museum Operations Manager.The Springfield Museum of Art became a Smithsonian Affiliate in 2012 and is now at the beginning of an ambitious strategic plan to fulfill its mission in line with this new, national affiliation. The successful candidate for this post will be capable of managing and improving all aspects of the Museum’s operations while also providing an important deputizing role to the Executive Director. The successful candidate will likely have experience in the field of not-for-profit management, be entrepreneurial, be familiar with accounting, and will be expected to contribute to marketing, development, and collections management activities. This role requires that the operations manager work closely with the executive director both to set priorities and to ensure their successful fulfillment. This individual needs also to be comfortable addressing groups and adept at interacting with a broad cross section of the Museum’s wider constituency including Museum members, Trustees, Museum visitors, community partners, and current and prospective donors.

  1. Ensure the proper execution of the Museum budget by assisting the Executive Director in supervising the annual budget and maintaining and/or tracking all Museum financial records.
  2. Provide for continuing operations of the Museum by maintaining all financial records and accounting data by ensuring all donations are received, processed, deposited, and credited properly to the Museum.
  3. Responsible for the Museum’s membership and donor data base, recording and acknowledging all contributions; accurate donor records are a priority.
  4. Takes the lead in efforts to increase visitor numbers to the Museum, especially paid visitors, and coordinates and participates in the Museum’s efforts to market its activities more widely.
  5. Ensure efficient daily operation of the Museum by ordering/purchasing all office supplies and equipment; by coordinating telephone, copier, and computer support; by submitting work orders for necessary maintenance and keeping records of all maintenance; by arranging for both regular and special custodial support.
  6. Assist the Executive Director in supervising part-time staff developing and implementing educational programs, special events, and exhibits.
  7. Ensures the efficient use and scheduling of all Museum facilities by serving as the single point of contact for scheduling all events; by maintaining an up to date calendar of all events in Museum facilities; by determining (in conjunction with the Exec Director) appropriate use of Museum spaces; by scheduling the supervision or participation in these events by appropriate Museum staff (full-time, part-time, and volunteer); and by planning and executing special events and functions in support of the Museum.
  8. Monitors emerging trends and best practices in the field of museum management


Direct oversight and supervision of the following positions:

  1. Visitor Services associates
  2. Housekeeper/Maintenance
  3. Interns/volunteers
  4. Assist with supervising part-time education and public programming coordinators and exhibit installers/gallery preparators.

College degree in Accounting/ Business Management/ Museum Studies or related field; museum and/or art museum experience preferred. Undergraduate degree in art history, fine arts, museum studies, art education, or related field desirable. A minimum of two years in positions of progressive responsibility in office management, business management, not-for-profit management or Museum management is desired.

  • Strong organizational skills are required.
  • Must possess leadership and management skills to operate a 5-day a week operation (Wednesday-Sunday) with activities scheduled on closed days as well.
  • Must have strong written and verbal communication skills.
  • Must have ability to accurately track and manage multiple projects simultaneously
  • Must possess capability of near error-free accounting and outstanding attention to detail.
  • Evidence of success in strategic planning, introducing and managing change in complex      environments, budget planning and administration, and evidence-based assessment.
  • Must have the ability to think about problems and be creative in thinking about solutions as well as resolute in their implementation
Contact Person: Ann Fortescue Phone: 937-325-4673
Email Address: