Reporting to Assistant Director for Partnerships & Public Programs, the Public Programs Associate will participate in the conception, planning and implementation of the Museum’s public programs, including lectures, panel discussions, film screenings, performances and other live events. Responsibilities will include coordination of technical, logistical and staff support for these programs.

This position will also entail creating and maintaining tracking databases, constituent mailing lists, and other evaluative and outreach tools.

This is a flexible position and will require some evening and weekend work.

Public programming:
• Working as part of Public Programs team, and other departmental colleagues, scheduling Museum venues, providing production support and staff liaison for Museum events.
• Develop ideas for an evolving slate of programs (including lectures, panel discussions, gallery talks and symposia) and receptions and events.
• Work on the development and implementation of the ongoing public programming schedule.
• Facilitate the execution of license, appearance, and partner agreements necessary for events.
• Work with the Public Programs Coordinator to create and maintain a tracking system that provides information on the current execution and term status of all agreements relevant to content being presented through the 9/11 Memorial Museum’s public programs and present regular summary reports that identify action items.
• Manage workflows to guarantee that outreach efforts for future programs and events are on track.
• Compose outreach and marketing material used to target and build audiences and local community groups and other organizations as needed.
Administrative Responsibilities:
• Update budgets and process check requests and purchase orders related to those budgets in compliance with organizational procurement guidelines.
• Track program attendance and maintain up-to-date informational files on all programs.
• Arrange for transportation and other travel accommodations for program participants when necessary.
• Process and track contracts/agreements/invoices for lectures, panels, screening, performances, and programs and follow up with internal departments as needed.
• Coordinate the internal review process for program related marketing material (text and graphics), including the integration of external party input when required.
• Other duties as assigned.

• College degree or equivalent is preferred.
• At least two (2) years of relevant experience in a museum environment or similar cultural institution, preferably with some experience coordinating and implementing programs or events.
• Strong financial management skills and the ability to work with close attention to detail and maintain confidentiality.
• Self-starter, takes initiative and works well independently.
• Ability to assess priorities and work well under pressure; excellent time management, problem solving, and analytical skills.
• Excellent written and oral communication skills.
• Demonstrated ability to work professionally, represent the Museum with a high level of integrity and professionalism, adhere to Museum policies and support management decisions in a positive, professional manner.
• Highly organized; able to organize details of a dense public programming slate.
• Able to interact professionally and appropriately with staff, volunteers, and the public.
• Ability to organize and facilitate meetings.
• Command of a second language preferred.
• Experience working with video and photo editing software also preferred.
• Able to work some weekends and evenings as needed.
• Working knowledge of Microsoft Office, Adobe Acrobat, Outlook calendaring, and relevant database software.
• Must adhere to a policy of strict confidentiality in terms of information regarding 9/11 victims, bid documents, security and life safety incidents, and labor relations.

• Full-time position.
• Schedule involves a five-day work week, including some weekends as needed.
• Schedule will require a combination of early morning and late evening hours as well as some holidays.
• We offer a competitive salary and full benefits package.

Application Instructions
• Include job title in the email subject field.
• Please state the location where job posting was seen.
• Send cover letter and resume to by 3/28/14.
• Please visit our website at

The National September 11 Memorial and Museum at the World Trade Center Foundation, Inc. is committed to workforce diversity. EEO.