Coordinator, Family, Teen, and Multigenerational Learning Education Department [The Metropolitan Museum of Art, New York]
Posted June 11, 2014
As part of The Met Metropolitan Museum of Art’s Gallery and Studio Programs Division (GSP), the Coordinator serves as the primary liaison and support person for larger teen, family, and multigenerational programs, including festivals and select programs planned with the Development department. S/he helps capitalize on the social, informal nature of museum learning through interactive, multimodal events that engage visitors with works of art, as we all as through active community outreach. The Coordinator contributes to the development of program goals, themes, and activities; creates and tracks timetables; collaborates with Education and across Museum departments to coordinate program logistics and ensure information sharing; secures supplies, books rooms, and confirms appropriate set-up for large-scale multigenerational events and festivals; works with educators to schedule personnel for programs; and maintains budgets for festivals and multigenerational events. The Coordinator also plays a key role in promoting and evaluating events, including writing copy for marketing materials, researching community contacts and media outlets, using social media to reach a broad audience, and supporting audience research and evaluation efforts. S/he develops and contributes to interpretive materials for gallery use. S/he regularly responds to visitor inquiries about family, teen, and multigenerational programs; contributes to efforts across GSP; and periodically teaches. S/he reports to the Senior Educator for Family, Teen, and Multigenerational Learning.
Primary Responsibilities and Duties:
· Project-manage large events, including cultural festivals and smaller in-gallery performances and multimodal programs. Help project management the department’s contribution to the annual Family Benefit. Create timetables, ensure the timely completion of tasks, facilitate communication and information flow among all stakeholders, and collaborate with Met staff and any external partners or performers/artists to plan and implement program logistics.
· Coordinate staffing of large-scale programs. With guidance from educators, schedule personnel to help plan, prepare and execute events; organize, schedule, document meetings. Help develop program goals, conceptualize themes, and design activities. Secure and manage supplies, devising and implementing effective systems that can be used by multiple staff; book rooms, and ensure appropriate setup for programs; secure necessary audiovisual support for programs and ensure proper documentation of events.
· Coordinate promotion in collaboration with educators, Communication, Digital Media staff, and community partners; research community contacts and media outlets such as blogs; coordinate and maintain email lists and strategically use these to reach out to a variety of audiences; regularly post on the Met’s social media vehicles including its blogs; and respond to audience inquiries. Write copy for promotional materials.
· Maintain budgets for multigenerational events, tracking and reconciling expenses.
· Support evaluation efforts, coordinating evaluation tools and analyzing and reporting on results; gather and track statistics and other data. Contribute to funding proposals and reports.
· Actively contribute to cross-divisional and departmental initiatives and projects, participating in regular staff meetings, professional development sessions, and periodically teaching with the program area and across Education.
· Other related duties
Requirements and Qualifications:
Experience and Skills:
· Minimum 2 years experience coordinating programs, projects, or events, including experience creating timetables and tracking budgets.
· Minimum 2 years experience in a professional environment and demonstrated ability to work effectively within an institution.
· Excellent interpersonal and communication skills, including presentational and basic negotiation skills, ability to work collaboratively within and beyond the Museum, ability to tailor speech and writing to a variety of audiences and purposes. Demonstrable skills writing copy for promotional purposes.
· Excellent organizational skills, follow-through, and attention to detail, ability to develop effective work processes, and coordinate multiple programs and deadline simultaneously.
· Experience interacting with visitors or customers and demonstrated experience promoting programs strategically to build new audiences.
· Demonstrated experience and commitment to working with individuals from a wide range of social, economic, cultural, and educational backgrounds.
· Demonstrable ability to anticipate and problem-solve independently.
· Budget tracking skills.
· Experience teaching and/or working with families, teens, and/or multigenerational audiences.
· A motivated and personable stance toward visitors and colleagues, and a demonstrable desire and ability to effectively engage with young people in the museum.
Knowledge and Education:
· Masters degree or active studies toward a master’s degree preferred, in any field of the humanities, education or social sciences. Demonstrable knowledge of cultural history and interest in art. Art history, studio art, and/or museum studies preferred.
· Demonstrable knowledge of current approaches to learning and programming for families, teens, and multigenerational audiences.
· Command of Microsoft Office Suite, Adobe Creative Suite, and various digital tools to produce and edit digital content.
· Command and demonstrated use of social media tools as a means of building community and reaching new audiences.
· Spanish, Mandarin, or Cantonese speakers preferred.
How to Apply
Please send cover letter, resume, and salary history to firstname.lastname@example.org<mailto:email@example.com> with the position title or area of interest in the subject line.
The Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.