Posted August 25, 2014.

The Membership Manager will report to the Director of Individual Giving and will help drive the strategies to attract new members and increase annual support, with special focus on the identification and implementation of new marketing initiatives in support of membership. This position is a critical member of a team responsible for growing the membership base with ambitious associated revenue goals.

Specific Duties:
Manage all aspects of membership recruitment at the entry level up to $10,000, including acquisition, direct marketing, retention, renewal, and programming initiatives.
Develop and implement key strategies to grow the membership base and revenue; achieve a high retention rate and upgrades among renewing members.
Work with the curatorial department and other relevant museum staff to develop interesting and unique programs and benefits for the Menil’s membership; responsible for positioning programs on the calendar in close coordination with the special events and public programs departments.
Provide support and leadership to Menil Contemporaries Steering Committee and Menil Society Committee. Cultivate these leadership groups to be effective Menil volunteers.
Oversee all member communications, including printed and electronic materials and website content.
Refine and maintain tracking systems to collect and analyze data on membership activity.
Monitor and track the onsite membership sales and donations; train and motivate staff to promote and sell memberships.
Represent the membership department at member events and within the organization and the community.
Attend all membership events and programs; actively participate in development and special events as needed.
Supervise one full-time membership coordinator and two full-time visitor/membership associates
Manage other projects as assigned by the Director of Individual Giving.
Job Requirements

Bachelor’s degree and at least five years membership experience in a museum environment.
Demonstrated interest in art; creative, flexible, team player; excellent written and verbal communications skills.
Superior interpersonal skills.
Supervisory experience with volunteers or clerical personnel a plus.
Some evening and weekend work is required.
Computer fluency in MS Office, Raiser’s Edge, or other donor database software.

Contact Person: Suzanne Maloch Phone: 713.525.9407
Email Address: Fax: 713.525.9444