Posted 11/20/14
Creates a highly positive experience for Museum visitors that is conducive to repeat visitation, membership conversion, and positive word of mouth for the Museum. Daily tasks include administering and distributing timed tickets, providing information about the Museum and its collection and exhibitions, referring and selling memberships, scanning tickets and passes, and maintaining crowds inside and outside of the Museum and by special exhibition galleries. Supports the lobby management team in all operational aspects of serving visitors in the Museum’s various public spaces. Assists with customer service issues, diffuses difficult situations, and discusses service levels with visitors who make inquiries, comments, and suggestions.

Position reports to Lobby Managers. Temp assignments will run through mid-January or early February.

Application Instructions
If you would like to submit your resume and cover letter for consideration, please choose one of the following options:

By e-mail: jobs@moma.org (most preferred option)
By fax: (212) 333-1107
By mail: The Museum of Modern Art
The Department of Human Resources
11 West 53 Street
New York, NY 10019

Please be advised that due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit the needs of the open positions. Thank you for your interest in employment opportunities at The Museum of Modern Art.