Help the American Alliance of Museums champion standards and nurture excellence by joining our Excellence Programs team.  We are looking for a passionate museum professional to be part of the administration, delivery, and on-going development of the Museum Assessment Program. The primary role of the MAP program officer position is to act as the “case manager” for approximately 60-70 museums going through Museum Assessment process at any given time. This position manages the timely, effective, and efficient progress of institutions and the site visit reviewers through the entire process: from reviewing applications, assigning a site visit team, assessing the site visit report, doing post-review engagement, and providing other guidance and training. The position also provides some support for AAM’s Information Center by answering inquires and managing sample documents.

Job Requirements

Minimum qualifications: B.A. and at least 3 years professional, practical experience with museum operations, issues, and standards/practices. The successful candidate is someone able to: see the big picture while also being highly detail-oriented; qualitatively analyze large amounts of information; apply theory to practice; communicate with poise, professionalism, diplomacy, and discretion; think and act strategically and creatively, as well as tactically. The successful candidate will also have: demonstrated experience in managing complex programs/processes; excellent analytic, critical thinking, and organizational skills; strong computer skills (Microsoft Office; databases); superior communication, customer service, and interpersonal skills.

The American Alliance of Museums, a 501(c)3 non-profit organization, is a trusted leader, partner, and advocate for museums and works to build a field that includes dynamic individuals, institutions and communities. With a budget of $10M, the Alliance provides leadership, advocacy and service to its membership and the field at large. MAP is an Alliance program and supported as part of a Cooperative Agreement with the Institute of Museum and Library Services for almost 30 years. For more information, please visitwww.aam-us.org.  Interested applicants should submit cover letter, resume and salary requirements to:  hr@aam-us.org, citing “MAP Program Officer” in the subject line. The Alliance is an equal opportunity employer and values a diverse workplace.