Job Description

SMITHSONIAN INSTITUTION
FREER AND SACKLER GALLERIES OF ART

Visitor Engagement Manager

The Freer Gallery of Art and the Arthur M. Sackler Gallery contain some of the most important holdings of Asian art in the world. In addition, the Freer Gallery holds exemplary examples of late-nineteenth-century works of American landscape and portraiture by James McNeill Whistler and his contemporaries. The Sackler Gallery is host to contemporary art from Asia as well as international loan exhibitions. Together, both galleries form the national museums of Asian art at the Smithsonian Institution, and are dedicated to the acquisition, care, study, and exhibition of works in their collections.

The Visitor Experience Manager is a key member of the Freer|Sackler education team. The individual’s primary responsibilities are to provide management and oversight of a variety of services and programs that enhance the visitor experience in the galleries.  The incumbent develops and oversees the policies, management and implementation of information/orientation operations throughout the Galleries, manages volunteer and intern programs, oversees visitor studies, and makes recommendations and implements new services, programs and products for the visiting public.

The ideal candidate has experience with all elements of a visitor experience program including accessibility, safety and security; knowledge of and skill in applying principles and practices of managing, training, and overseeing volunteers; and the ability to develop visitor surveys and evaluate responses.  S/he should also have excellent written and oral communication skills, knowledge of the subject matter of the Galleries’ collections, budget and resource management experience, and the ability to work independently and in a team environment.  The salary range is $76,378 – $99,296 per year.

You must apply for the position online through USAJOBS.com. The complete application package is due before 11:59 PM, US Eastern Time on August 17, 2015. To learn more about the Freer|Sackler, visit our website at http://www.asia.si.edu/.  No phone calls please.

The Smithsonian is an equal opportunity employer.