Education Programs Coordinator [EMP Museum, Seattle, WA]

SUMMARY:

The Education Programs Coordinator supports the coordination and implementation of all Education program activities related to School Group visits to the Museum, Curriculum Connections, CC Outreach, Educator Professional Development programs, S.T.A.R., education partnership camps, classes and other critical educational programs.

ESSENTIAL FUNCTIONS (other duties as assigned):

Curriculum Connections in-museum and Outreach, and Educator PD events coordination includes:

• Processing      and tracking all school registration data and providing administrative      support all education programs as needed. Administrative support may include      but is not limited to: receiving and processing email and telephone      inquires from educators,  inputting group      visit and/or registration data into our CSM database; processing group payments;      preparing confirmation letters and packets for mailing; answering      voicemail, email and phone; preparing reports on group visit statistics;      and preparing and distributing evaluation forms.
• Processing      departmental payments to teaching artists and organizations in Reqlogic

• Coordinating      requirements of guest artists and facilitator needs by providing resources, logistic and administrative      support.
• Communicate      with educators about in-museum programs, book contracted teaching artists,      and serve as intermediary for information sharing about school groups’      curricular interests.
• Proactive      input on website content for best communication to educators and program      participants

• Assist with set up procedures, organization, and upkeep of classroom spaces and education supplies.
• Coordinate with museum events department and visitor services to ensure accurate and timely onsite set up for education programs.
• Assist with STAR music performance program coordination as needed.

Camp and Partner Programs

• Lead in coordinating partner organization participation for camps: including setting meetings, project administration, contracting, coordinating instructors, planning meetings, on-site coordination, debriefing meetings, reports.

General Duties

• Assist      in day-to-day details of all museum education programs as assigned,      including: coordination, schedules, venues, and resources.  These      include but may not be limited to creating set-up procedures and training      VSR staff, for Curriculum Connections and other classes and workshops in      collaboration with Events, Facilities, and Technology staff.
• Provide      exceptional customer service to all of our guests including camp      participants, parents, and internal clients
• Regular/predictable      attendance

• BA in education field or equivalent experience
• 3-4 years related work experience education/museum      related, administration, customer service
• Prior event production experience a plus
• Strong MS Office skills, especially in Word and      Excel,
• Excellent verbal and written communication skills
• Ease with technology essential (data collection programs,      media and audio production, ipads, etc)
• Knowledge of or work experience related to public      schools a plus.
• Knowledge or experience working in informal      education environments (youth programs, camps, YMCA, museums, etc) a plus.
• Flexible schedule with possible Tuesday-Saturday      schedule.
• Proactive, self-starter, resourceful, team member
• Ability to handle stress and stay organized,      focused, even-tempered and congenial when faced with multiple deadlines      with the ability to provide effective customer service for internal and      external clients
• High level organizational skill and a strong      attention to detail with the ability to create and maintain multiple documents      and spreadsheets for tracking all production documentation
• Self-starter with the ability to juggle multiple      projects, changing priorities and deadlines