The United States Holocaust Memorial Museum seeks a Citizen History Community Manager to manage an online community of students, teachers, and lifelong learners across the United States researching how Holocaust-era events were covered in American newspapers in the 1930s and 1940s. User-produced research may influence the forthcoming exhibition on Americans and the Holocaust, opening in spring 2018. Are you passionate about creating communities of users online? Do you love helping people learn the historian’s craft? Then this opportunity is for you.
Citizen history involves working with non-historians, including students and lifelong learners, to gather, analyze, and discuss data and practice good historiography along the way.
Why?
Citizen history projects require a dedicated community manager to stand up, grow, and support an engaged community. The goals for this project are ambitious: we would like to reach 20% of high school history students and 20% of libraries nationwide, and have research contributed from people every state. A fantastic and successful community manager will ensure that students and lifelong learners have an excellent experience researching and sharing their research with the Museum.
This is a three-year term full-time donated position (non-Federal) in the Digital Learning and New Media division.  It is paid with the Museum’s private funds. Salary is commensurate with experience.
DUTIES AND RESPONSIBILITIES
Run a responsive, effective citizen history operation
Manage day-to-day online operations of the citizen history project, including:
·        Responding to participant questions
·        Facilitating participant inquiry into newspapers
·        Facilitating participants’ interactions with one another
·        Anticipating, identifying and solving problems.
·        Ensure the quality of research by reviewing participant research and approving research for inclusion in database
Help create and maintain the web experience for students, teachers, and scholars:
·        Work with Citizen History project team and technical team to develop and evolve a user-friendly experience for the newspaper project
·        Liaise between users and developers to resolve problems discovered by or enhancements suggested by users
·        Create and maintain resources that explain the project including tutorials, how to’s, FAQs.  This could also include webinars.
Create and maintain a robust, respectful community:
·        Recruit project partners, including high school teachers, professors, librarians, networks of lifelong learners such as history enthusiasts
·        Build community networks of high school and university students, history buffs, librarians, teachers and others to advance conversation and learning around what Americans knew when
·        Work with educators, librarians, and project educator to create excellent experiences for users
MINIMUM QUALIFICATIONS
Knowledge required:
·        Basic grounding in events of the Holocaust and events preceding it, both in Europe and the United States
·        A background in historiography or using the historical method.
·        How to use social media and online forums effectively.
Skills required:
·        Previous management of online communities through social media, online forums, or similar.
·        1-2 years teaching experience in a formal or informal setting (secondary school teaching experience preferred).
·        Primary source research (archival, microfilm, digitized, etc.)
·        Working well independently and in teams of staff from different areas.
·        Excellent, tactful, supportive communication skills, written and oral.
·        Some video and audio editing experience desired, not required.
Experience and Education:
·        Experienced professional with at least 3 years of experience, prefer at least 1 year of experience as a teacher, museum educator, or community manager
·        Bachelor’s degree in history, journalism, or related field (understood broadly) required.
HOW TO APPLY
Interested applicants should send their resume and cover letter to careers@ushmm.org<mailto:careers@ushmm.org> . Please include both your resume and cover letter in a single PDF or Word document titled “First Name Last Name”. This job opportunity will close on October 15, 2015 at 5:00 PM EST. Salary history and credit check may be required during the interview process. For more information about the U.S. Holocaust Memorial Museum, please visit www.ushmm.org <http://www.ushmm.org/> .
The U.S. Holocaust Memorial Museum is an Equal Employment Opportunity Employer. This position is open to all qualified individuals. If you are not a U.S. citizen, you must possess sufficient legal documentation and permission to work in the United States (and provide if requested).