Visitor Services Specialist (Pixar Shift #4)

Museum of Science, Boston

www.mos.org
Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.

SUMMARY STATEMENT:

The Museum of Science is actively searching for an experienced and enthusiastic, upbeat front-line Visitor Services Specialist who thrives in a highly trafficked public environment. Cash handling skills required. Exemplary customer service and communication skills a must! Ability to work independently and efficiently as needed. Flexibility and multitasking skills highly desirable. This is a uniformed position that requires working during scheduled holiday periods and school vacation weeks due to increased attendance.

PIXAR EXHIBIT OVERVIEW:

Enjoy a unique, first-time look into the Pixar process, and explore the science and technology behind some of the most beloved animated films and their characters with the world premiere of The Science Behind Pixar. This interactive exhibition showcases the science, technology, engineering, and math (STEM) concepts used by the artists and computer scientists who help bring Pixar’s award-winning films to the big screen.
RESPONSIBILITIES:

  • 20,000 – 50,000 guests per week depending on the season.
  • Up to 15,000 guests per day during school vacation week / holiday periods or special exhibitions.
  • 1,000 – 3,000 school children per day during the school year.
  • Up to 500 transactions per cashier, per day.

WORK SCHEDULE:

This position is temporary, full-time, until January 10th, 2016, with the following available shifts below:

Shift #4 (26.75 hours/week, through January 10th, 2016)

  • Monday, 9:45am – 4:15pm
  • Tuesday, 9:45am – 4:15pm
  • Wednesday, 9:45am – 4:15pm
  • Saturday, 8:45am – 6:00pm

REPORTS TO:

Director, Visitor Services
STARTING SALARY:

Non-Exempt (Hourly). Commensurate with experience. Eligible for retention bonus.
BENEFITS:

Free parking in the Museum garage, T accessibility, free Exhibit Halls admission and Omni/Planetarium shows, free Duck Tours, discounts in the Museum store and cafe, discounted movie passes, retirement & savings plan.

The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application.


Qualifications:
MINIMUM QUALIFICATIONS:

  • Post high school course work, technical degree, associates, degree or business certificate preferred.
  • One (1) or more years of retail/customer service experience.
How To Apply:
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://mos.applicantpro.com/jobs/284009-29461.html
Apply by:
October 23, 2015