Associate Director Business Partnerships [ California Academy of Sciences, San Francisco, CA]

Description

POSITION SUMMARY:   

The Associate Director Business Partnerships reports to the Director of Sales and will develop and execute the strategy to drive revenue for the Academy’s retail, visitor dining, photo concession, and planetarium show licensing business areas.  This position manages the partners and is accountable for delivering almost $ 2 MM in net sales on $ 10 MM in gross sales in these assigned business areas.

ESSENTIAL DUTIES & RESPONSIBILITIES: 

• Drive sales for Academy through product development, annual sales planning, marketing, monthly/quarterly revenue reconciliation and reporting and analysis within the Academy’s Retail, Visitor Dining, and Photo business partners and product licensing of planetarium
• Manage and maintain oversight with vendor management staff within the Academy’s Retail, Visitor Dining, and Photo vendor business partners and the direct product licensing of planetarium productions via clients/contracted distributors
• Achieve established revenue goals as assigned business areas
• Ensure partners maintain a high level of customer service with Academy guests, as measured by visitor satisfaction and mystery shopper data
• Ensure partners’ products and services are consistent with Academy brand standards
• Manage the planetarium licensing program for the Academy; achieve an established annual revenue goal via product marketing materials, management and customer outreach
• Manage assigned projects and programs associated with food service concessions, photo concessions and retail stores
• Conduct quarterly performance reviews verses contractual standards and terms
• Coordinate and participate in weekly, monthly and quarterly vendor business meetings with key management staff
• Coordinate/lead quarterly retail planning and product development meetings with the Director
• Manage expense budgets for all business areas; providing monthly reviews and updates
• Coordinate various ad hoc sales reports, financial and revenue spreadsheets and activity summaries for internal reviews and sales planning
• Represent the Director of Sales and the Academy at assigned program meetings with contracted vendor retail partners
• P&L responsibility: Develop and manage annual revenue and expense expense budgets
• Maintain electronic client data base (CRM) and internal filing systems for position’s assigned business area and various department/key projects & initiatives
• Follow all Academy safety regulations
• Other duties as assigned

Requirements

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

The ideal candidate will possess a combination of the following education and/or experience to succeed in this sales coordinator position:

• Education and experience equivalent to 4+ years of college/university education
• Retail and/or food service management experience required

KNOWLEDGE, SKILLS & ABILITIES: 

• Exceptional communication and interpersonal skills
• Ability to interact professionally with supervisors and department director and business executives
• Minimum of 5+ years sales experience in a fast-paced office environment
• Advanced experience with MS Word, Excel, Google for Work, mail-merging and PowerPoint
• Efficient, proactive, resourceful and extremely well organized
• Identifies and solves problems independently
• Able to maintain strict confidentiality of all related Academy records

LANGUAGE SKILLS:

Ability to read and interpret documents such as sales and marketing plans, budget sheets, safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write reports and correspondence.  Ability to speak effectively before groups or individuals.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to stand, sit, walk, and reach with hands and arms, and talk or hear.  Incumbent must be able to lift twenty (20) pounds.  Incumbent must be able to perform repetitive motions fifty percent (50%) of the time.

APPLICATION INSTRUCTIONS: 

Please submit your cover letter and resume online at http://calacademy.snaphire.com. Note that the recruitment timeline for positions vary and depend on many factors, so it is impossible to accurately predict when a position will close. We appreciate your patience during this process. No phone calls please.

 The California Academy of Sciences will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49).

The California Academy of Sciences is an Equal Opportunity Employer and is committed to ensure that all employees and applicants receive equal consideration and treatment, regardless of race, color, creed, gender (including gender identity or gender expression), religion, marital or domestic partner status, age, national origin or ancestry, physical, mental or medical disability, sex, sexual orientation, citizenship, military service status, veteran status, or any other characteristic protected by state or federal law or local ordinance.

The California Academy of Sciences is a non-smoking facility. There is also no smoking in Golden Gate Park.