Director of Information Technology [Desert Botanical Garden, Phoenix, AZ]

Description

The Desert Botanical Garden is a major cultural institution in the Phoenix metropolitan area with a multi-faceted mission: conservation, education, research an exhibition of desert plants. It welcomes 315,000 visitors annually – roughly 50% local and 50% tourists.  It is imperative that the security, sustainability and growth of the institution’s technology be monitored and managed with a high standard of quality. The Director of Information Technology is responsible for the vision, integrity, stability and functionality of core technology infrastructure. S/He is responsible for strategy, function and improvement of the institution’s IT systems, equipment and management of any new technology projects.

Responsibilities include:

• Work with the Director of Finance & Administration, outside consultants and other key stakeholders to develop, implement and maintain a Business Continuity Plan for the Garden including a long-range strategic plan, training and evaluation of staff and improve processes and procedures
• Provide guidance, leadership and expertise to the members of the Technology Advisory Committee by facilitating monthly meetings with all users and interpret, recommend and deliver solutions in support of all departments’ existing and developing IT needs
• Identify and recommend cost-effective technology solutions in alignment with the business and mission objectives of the Garden
• Select, manage and oversee all IT, A/V and communication partners and vendors in coordination with the Operations Administrator and the Director of Operations
• Develop and successfully manage the IT Operations budget; provide recommendations for capital expenditures and asset replacement projects to the Operations Support Committee; lead an annual inventory process of all technology hardware
• Prepare Requests for Proposal (RFPs) and lead contractor negotiations for all IT projects; secure necessary municipal and government permits, if applicable
• Analyze complex business problems related to technology, business processes and/or workflow and recommend streamlined solutions to Senior Staff and other key stakeholders

Requirements

Requirements include:

• Bachelor degree in Computer Science, IT Management, or related field
• A minimum of five years of management experience in developing and implementing software and hardware solutions, preferably in a visitor-based mid-to-large size organization
• Strong analytical, organizational and communication skills and a proven track record of successful leadership and participation with diverse teams
• Strong proficiency in computer operating systems, networks and servers, including ACD systems
• Advanced knowledge and experience with software integration and connectivity processes provide a competitive edge and are preferred
• Technical certification(s) preferred