Providence Children’s Museum seeks a Visitor Experience Manager. The Museum is a private nonprofit [501c(3)] organization, which has served children and families since 1977. It has a balanced operating budget of $2.2 million, 50% of which is earned through admission, membership, contracted services, program and consulting fees. Government grants account for approximately 20%, with the balance raised through private giving and investment income. A professional staff of 35, supported by volunteers and AmeriCorps members, serve over 160,000 Museum visitors a year and 10,000-plus through off-site outreach programs. The Visitor Experience Manager is primarily responsible for ensuring an exceptional visitor experience that supports the Museum’s mission and is aligned with its strategic objectives. S/he provides strong leadership and supervision for all frontline staff, including a team of six Experience Coordinators, Housekeeper, and 30 – 50 Play Guides and Admissions Clerks (work-study students and volunteers). Qualifications include: proven track record as a dynamic team leader, with at least five years in a supervisory position; exceptional customer service skills, with experience in a position requiring public interaction with children and families such as entertainment or restaurant management – museum experience preferred; and experience working with children and a commitment to children’s play and learning. This is a full-time salaried position with health plan, vacation and personal time. Tuesday-Saturday business hours; some evenings and holidays; starting early August 2016. Review of applications begins June 28, 2016 and continues until the position is filled. Full posting and application instructions: http://childrenmuseum.org/jobVisitorExperienceManager.asp