Description

Reporting to the Chief Operating Office, the TMA Museum Store and Visitor Services Manager is responsible for all aspects of the Admissions Desk and Museum Store. This includes purchasing, merchandizing, pricing, inventory control, product development, marketing, and budgeting. The Museum Store and Visitor Services Manager supervises a staff of part-time paid clerks and sales volunteers. This position also includes organization and presentation of special shop-related events that support the Museum’s exhibitions, activities, and mission. Museum Store and Visitor Services Manager has considerable public, staff, and trustee contact, and helps to represent the Museum to the community through positive public relations activities.

Typical Examples of Work Performed

  • Provides welcoming and professional environment for admissions and store patrons through the proper supervision and training of clerks and volunteers.
  • Ensures the store is a creative, unique, and profitable business enterprise by managing all sales responsibilities, operations and merchandizing.
  • Recruits and schedules staff and volunteers to meet anticipated visitor service needs.
  • Ensures current accounting procedures are strictly followed in cash handling, merchandise ordering, and inventory.
  • Manages POS system including data entry, reporting, and inventory controls.
  • Develops annual budgets and goals, monitors expenses, revenues, and reports, and adjusts as necessary.
  • Sales during special opportunity events, such as exhibition openings, on-site fundraisers, facility rentals, and VIP guided tours.
Requirements

Minimum Requirements/Knowledge/Skills

  • Graduation from an accredited four-year college or university with a degree in Business, Marketing, Fine Arts, or related field, and three to five years progressively responsible experience in retail, marketing, and/or public relations.
  • Knowledge of inventory control, retail accounting, and merchandizing.
  • Knowledge of product development, particularly as it applies to a nonprofit institution.
  • Knowledge of visual display and marketing techniques.
  • Excellent communication skills, both verbal and written.
  • Ability to supervise people.
  • Strong organizational and project management skills.
  • Creative, detail-oriented, with eye for excellence in product selection and promotion.
  • Physical mobility including standing, sitting, walking and ability to handle multiple tasks simultaneously; ability to lift up to 50 pounds.
  • Experience in operating a cash register, credit card machine, computer, and general office equipment.
  • Ability to establish and maintain effective working relationships with fellow employees and the general public.

Please send a resume and cover letter to:

Katie Sweeney
ksweeney@tucsonmuseumofart.org
(520) 616-2698

Please contact with any additional questions.

The Tucson Museum of Art employs a professional, full-time staff of approximately eighteen, as well as seventeen part-time employees. We are an equal opportunity employer and ADA accessible.

Job Information
    • Tucson, Arizona, 85701, United States
    • 29040249
    • June 16, 2016
    • Museum Store and Visitor Services Manager
    • Tucson Museum of Art
    • Visitor Services/Customer Service
    • No
    • Full-Time
    • Indefinite
    • BA/BS/Undergraduate
    • 3-5 Years
    • 0-10%