Visitor Experience Associates are responsible for promoting the Power of Play through a fun learning experience for all visitors. Essential responsibilities include but not limited to; Provide a 5-Star service when engaging with children and families. Maximize our visitors’ learning and enjoyment in the museum by offering a welcoming, courteous, professional and safe environment. Perform daily opening/closing duties throughout the Museum such as routine cleaning, restocking, and preparation of program materials. Assist with birthday parties and group visits as needed. Accurately process cash, credit card, passes, and membership sales in a fast-paced environment. Accurately count in register drawer at the beginning of a shift and reconcile it at the end of a shift. Act as a first floor visitor guide and staff support such as greeting, visitor hand stamping, and crowd control. Also, provide visitors with general information regarding Museum exhibits, programs, and services. Qualifications: High school diploma or equivalent; some college experience preferred. Advanced course work or experience in customer service, education, family learning, or retail operations preferred. Experience working with young children (ages 0-8) and their families in recreational settings, afterschool programs or classrooms. Previous cash handling experience. Excellent communication skills and ability to interact positively with children, adults, and large groups. Ability to work with diverse staff and visitors. Fluency in multiple languages a plus. Relevant Factors: Weekends, holidays required. Lifting up to 25 lbs. may be required. Periodic outdoor work may be required. Uniform/dress code required. To Apply: Send your Resume and Cover letter to Jobs@bostonchildrensmuseum.org