The Associate Director of Guest Services manages the Plimoth Cinema and Guest Services team at The Eel River Site & Mayflower II. The Guest Services team is dedicated to consistently providing world-class customer service in attending to the needs of Museum guests and fellow staff.

Qualifications:

A dedication to providing world-class customer service. Competent computer knowledge. Basic knowledge of audio/visual equipment. Must be able to remain calm in hectic situations while multi-tasking in a fast-paced environment. Excellent communication skills and interpersonal skills required. Able to exercise sound judgment in a variety of circumstances, including emergencies. Excellent customer service skills, solid computer skills and the ability to work as a member of a team are critical to this position. Must maintain a clean, professional appearance and conform to the Plimoth Plantation Dress code. Must possess a valid driver’s license.

How To Apply:
Please email cover letter & resume to: Sue Haverstock shaverstock@plimoth.org

Apply by:
February 27, 2015

About this Organization:
One of America’s foremost living history museums and an affiliate of the Smithsonian Institution, Plimoth Plantation hosts more than 350,000 visitors from around the world each year. Plimoth offers powerful personal encounters with history built on thorough research about the Indigenous People of southeastern Massachusetts and the Colonial English community in the 1600s. In addition to its most famous exhibits, historically accurate recreations of a 1627 English Village, the Mayflower II, and a Wampanoag Homesite, Plimoth Grist Mill, the museum offers an array of year-round educational programs.