We’re looking for an outgoing, motivated person to join our staff! The Assistant Director of Visitor Experiences (ADVE) is involved in all aspects of visitor services and customer satisfaction for The Discovery Museums. This includes managing the public spaces of the Museums and managing frontline staff, including the Managers on Duty, Admission Staff, and Explorers (paid and volunteer). The ADVE communicates with and works closely with all other departments as a unified team to ensure all visitors have a welcoming, intuitive, and fun visit to the Museums. The ADVE is also the point person for the Visitor Experiences Volunteer Program: recruitment, inquiries, interviews, training, scheduling, tracking, and retention. Check our website for the full job description and requirements. http://discoverymuseums.org/employment
Qualifications:
Bachelor’s degree and 3+ years professional experience; excellent verbal and written communication skills; extremely out-going, exceptional people skills, willingness and proven ability to interact with public and staff in a positive manner; driver’s license and reliable transportation; experience in the fields of customer service, education, or museums preferred.
Bachelor’s degree and 3+ years professional experience; excellent verbal and written communication skills; extremely out-going, exceptional people skills, willingness and proven ability to interact with public and staff in a positive manner; driver’s license and reliable transportation; experience in the fields of customer service, education, or museums preferred.
How To Apply:
Please email cover letter and resume to Cara Lonardo-Roy at clonardoroy@discoverymuseums.org. Please, no phone calls.
Please email cover letter and resume to Cara Lonardo-Roy at clonardoroy@discoverymuseums.org. Please, no phone calls.
Apply by:
March 31, 2015
March 31, 2015
About this Organization:
The Discovery Museums are the children’s and science museums of Metrowest Boston, paired on a single campus in Acton, MA. The two museums—the Science Discovery Museum and the Children’s Discovery Museum—serve families and schools from towns throughout the region, with a commitment to informal education that enhances classroom learning. The hands-on, playful exhibits, developed by professional educators, inspire curiosity, exploration, experimentation and imagination. The Discovery Museums combine manageable scale, convenient location and free parking to provide a fun and engaging experience where children and adults can discover their world together. More information: www.discoverymuseums.org.
The Discovery Museums are the children’s and science museums of Metrowest Boston, paired on a single campus in Acton, MA. The two museums—the Science Discovery Museum and the Children’s Discovery Museum—serve families and schools from towns throughout the region, with a commitment to informal education that enhances classroom learning. The hands-on, playful exhibits, developed by professional educators, inspire curiosity, exploration, experimentation and imagination. The Discovery Museums combine manageable scale, convenient location and free parking to provide a fun and engaging experience where children and adults can discover their world together. More information: www.discoverymuseums.org.
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