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Director of Public Programming [Isabella Stewart Gardner Museum]

Director of Program Planning, IS Gardner Museum, Boston

*
*
*Isabella Stewart Gardner Museum*
*POSITION DESCRIPTION*
*Position Title:         *Director of Program Planning
*Department:             *Education
*Reports To*:             Esther Stiles Eastman Curator of Education and
Public Programs
*Type of Position:       *Full-time, exempt/salaried

*Position Summary*
The Director of Program Planning is responsible for planning the museum¹s
public programs, working with an interdisciplinary curatorial team on
program and exhibition planning to shape a lively calendar of activities to
engage a broad public. The program planning director is team-oriented and
ensures timely communication between programming departments and the rest
of the museum. Working especially closely with staff in the Marketing and
Development departments, the program planning director initiates
information flow about programs, assists in writing program descriptions
for internal and external audiences, and manages logistics for lectures and
other programs. Responsibilities include program development and
implementation, and planning and internal communication for the following
public programs: exhibitions, special programs, lectures, and concerts.
*Responsibilities*
*PROGRAM PLANNING & COORDINATION*

1. Manage the long-range planning calendar of exhibitions and programs
and staff-wide communication of programming. This includes organizing
staff
meetings in fall and spring focused on the season¹s programming; running
the bi-monthly managers meeting to ensure departments work
collaboratively
on programming, promotion, and fundraising; assisting curators in their
program presentations as part of budget process; ensuring
inter-departmental meetings take place as part of program planning and
budget process.
2. Coordinates major meetings between curatorial staff and museum
director. Schedules and attends monthly Curatorial meetings, crafts
agenda
in coordination with curatorial team, flags follow-up issues. Schedules
quarterly Program Concepts meetings, crafts agenda in coordination with
curatorial team.
3. Works closely with curators, registrar, and conservation team on
special exhibitions to develop time-lines and work plans. Calls general
exhibition information meetings for all-staff and ensures that other
interdepartmental planning meetings occur on a regular basis.
4. Coordinates program and exhibition evaluation in cooperation with the
Director of Visitor Learning and Curator of Education and Public
Programs.
5. Attends Operations Team meetings to report on coordination and
implementation issues for public programs.  Contributes actively to the
Operations Team meeting agendas regarding work orders, program changes,
and
department resources. May be asked to collaborate with the Operations
department on creating a cross-departmental program schedule for
operational/feasibility planning purposes.

*PUBLIC PROGRAMS*

1. Works with Director of Education and Public Programs to develop
annual lecture series and other programs.
2. Plays a lead role in the development, planning, and execution of
Gardner After Hours.
3. Manages the public program schedule (Gardner After Hours, lectures,
artist talks, symposia, and other programs) and actively works with
departments to ensure programs are scheduled in advance, and budgeted and
promoted as necessary.
4. Initiates correspondence with guest speakers: contract, pr info,
photographs, travel and lodging, details regarding arrival and
run-throughs, thank you afterwards.
5. Responsible for advance internal communication /coordination of
events (work orders, check requests, signage requests, etc.). Day-of
event
communication with Info desk, security, visitor services, to ensure
unified
coordination.
6. Responsible for coordinating set-up for public programs and
communication with in-house and outside A.V. specialists.
7. Arranges for social activities around public programs.
8. Oversees and tracks public programs annual budget and analyzes
revenue and expense lines regularly.
9. Supervises a part-time Public Programs Assistant and Program
Production Manager.

*Requirements*

– 2-3 years in program planning and development is essential, preferably
in a museum environment
– Strong organizational skills, attention to detail, ability to manage
deadlines and budgets
– General knowledge of production elements of programming (a/v,
staffing, equipment)
– B.A. or M.A.; concentration in art history or related field preferred
– Excellent written and verbal communication skills
– Experience leading interdepartmental teams
– Experience dealing with the public

The Isabella Stewart Gardner Museum is an equal opportunity employer and
encourages qualified minorities, women, people with disabilities, and
military veterans to apply.
To apply for a position, please send your cover letter and resume to *
hr@isgm.org* <hr@isgm.org>. E-mail is the preferred method of applying,
with all attachments in Microsoft Word or PDF format. Applications not
submitted via e-mail can be mailed to: Human Resources Department, Isabella
Stewart Gardner Museum, 280 The Fenway, Boston MA 02115.
We receive many resumes and kindly request that you do not call to inquire
about the status of your application. Those candidates chosen for
interviews will be contacted.

Membership Manager [Isabella Stewart Gardner Museum]

POSITION DESCRIPTION

Position Title: Membership Manager
Department: Membership
Reports to: Director of Marketing and Communications
Type of Position: Full-time, exempt (salaried)

Position Summary
The Membership Manager will report to the Director of Marketing and Communications and will help drive
the strategies to attract new members and increase annual support, with special focus on the identification and
implementation of new marketing initiatives in support of membership.

The Museum is in the process of planning for a major addition to its facilities, designed by award-winning architect
Renzo Piano, which provides an unusual opportunity to significantly expand the membership base. The Membership
Manager will finalize and implement the overall strategy to expand and build new audiences for the Gardner’s
membership program. This position is a critical member of a team responsible for growing the membership base from
3,000 to 7,000 around the opening of the new building, with ambitious associated revenue goals.

Responsibilities
• Manage all aspects of membership recruitment including acquisition, processing, programming, renewal
retention, and conversion of members to higher level donors
• Design key initiatives to grow the membership base; achieve a high retention rate and upgrades among renewing
members
• Develop annual work plans for membership, including calendar and budget plans
• Oversee all member communications, including printed materials and website content, and prepare for approval
by Director of Marketing and Communications
• Refine and maintain tracking systems to collect and analyze data on member activity
• Periodically review and benchmark the structure of membership level pricing and benefits; recommend changes
as appropriate
• Represent Membership department at member events and meetings; actively participate in special events
• Supervise one full-time Membership Assistant
• Manage other projects as assigned by the Director of Marketing and Communications

Qualifications
• Five or more years of membership experience, preferably in a museum or cultural institution setting
• Ability to be strategic, creative, entrepreneurial, and team-oriented
• High energy level and passion for the Museum and its programs
• Ability to work well with donors and to handle confidential information

Ability to work effectively both individually and as a strong team member

Facility fostering collaborative relationships with internal constituencies at all levels in the Museum to
implement membership initiatives and cultivation effectively

Exemplary ability to deal with a wide range of relationships and settings with a positive attitude

Proficiency in Raiser’s Edge preferred

Experience with Convio or other online marketing software preferred

Meticulous attention to detail and excellent written and verbal communication skills

Supervisory or volunteer management experience preferred

The Isabella Stewart Gardner Museum is an equal opportunity employer and encourages qualified minorities, women,
people with disabilities, and military veterans to apply.

To apply for a position, please send your cover letter and resume to hr@isgm.org. E-mail is the preferred method of
applying, with all attachments in Microsoft Word or PDF format. Applications not submitted via e-mail can be mailed to:
Human Resources Department, Isabella Stewart Gardner Museum, 280 The Fenway, Boston MA 02115

School Parternship Educator [Isabella Stewart Gardner Museum]

Title:                                School Partnership Educator

Department:                     Education

Reports To:                      Director of School and Teacher Programs

Type of Position:              Full-time, exempt

Scope of Position

Working with students, teachers, and administrators in neighboring
Boston public schools, the School Partnership Educator supports the
Gardner Museum’s unique multiple visit program. The School Partnership
Educator is passionate about teaching urban students, and helps generate
enthusiasm and support for partnership activities through ongoing
dialogue with teachers and administrators. Additionally, s/he looks for
ways to understand and assess how partnership activities promote student
and teacher learning and help partner schools achieve school and
district learning goals.

With direction from the Director of School and Teacher Programs, the
School Partnership Educator develops engaging museum-school curricula
for use in the classroom and museum using the Visual Thinking Strategies
(VTS) methodology. S/he leads VTS lessons in classrooms, teaches lessons
that combine gallery discussion with studio projects at the museum, and
assists the Director of School and Teacher Programs to develop
professional development for classroom teachers and family events
tailored to the individual needs of diverse urban schools. As the
program’s administrative glue, the School Partnership Educator is
responsible for maintaining a complex teaching calendar over the course
of each school year and preparing annual statistics. S/he also helps to
identify opportunities for research and assessment purposes, and
collects and analyzes data on a regular basis.

The School Partnership Educator teaches in a manner that encourages
learning to look and feeling comfortable in the museum environment,
primarily through the VTS method. In addition, s/he plans creatively for
the program’s future development, in part by looking at how aspects of
the Gardner School Partnership Program might serve as a model for
museum/school collaborations elsewhere. As a key member of the Education
Department team, s/he also assists with the planning and implementation
of educational initiatives for the general K-12 school community in
preparation for the opening of our new building in January 2012.

Responsibilities

* Teach Pre-Kindergarten through Grade 12 children in the
classroom and at the Museum using VTS method, and communicate regularly
with teachers and administrators in partnering schools to develop strong
collaborative relationships.
* Manage education and multiple cross-departmental calendars to
schedule all classroom lessons, museum visits, and teacher and family
programs with partner classes. Use Patron Edge software to track annual
statistics.
* Collaborate with partner school teachers and school
administrators to coordinate and implement annual SPP family events.
* Assist in planning and facilitating a variety of professional
development programs for teachers.
* Coordinate the implementation and analysis of ongoing
assessments and research of the School Partnership Program.
* Develop programs for the Gardner’s new building that integrate
the museum’s five cornerstones, particularly landscape and music, with
museum and classroom experiences.
* Support Director of School and Teacher Programs on
collaborations with teachers and artists-in-residence to develop and
implement one in-depth artist/school program every other academic year.
* Participate in departmental and communitywide events as
necessary (which on occasion may require time after hours or weekend).

Qualifications

Required:  BA in art education, art history, or museum education (MA or
MEd preferred); 2 or more years of museum teaching experience;
familiarity with art-making processes; outstanding verbal and written
communication skills; ability to work well both independently and as
part of a team; proficiency in Microsoft Office and Adobe Photoshop.

Strongly Preferred:  Prior training in the Visual Thinking Strategies
(VTS) approach; knowledge of constructivist educational theory; research
experience; experience working with children of diverse cultural and
socio-economic backgrounds; fluency in more than one language
(especially Spanish) a plus.

To apply for this position, please send your cover letter and resume to
hr@isgm.org <mailto:hr@isgm.org> . E-mail is the preferred method of
applying, with all attachments in Microsoft Word or PDF format.

Applications not submitted via e-mail can be mailed to:

Human Resources Department

Isabella Stewart Gardner Museum

280 The Fenway
Boston MA 02115

Those candidates selected for interviews will be contacted.

Manager of Tours and Visitor Learning [Isabella Stewart Gardner Museum]

Title: Manager of Tours and Visitor Learning

Programs Department: Education

Reports to: Director of Visitor Learning

Type of position: Full time, Monday-Friday 9-5 (with occasional evenings and weekend days)

Position Summary
The Manager of Tours and Visitor Learning Program sat the Isabella Stewart Gardner Museum links the museum with the public by overseeing all aspects of public and private group tours for school children, college students, and adults. S/he also manages the Museums volunteers, including recruitment and training, and works closely with the Director of Visitor Learning on the administration of the museum’s Museum Teacher program.

Responsibilities
Schedule all adult, college, school groups and free public tours Communicate Gardner Museum tour policies clearly using a variety of media (telephone, written materials, web, in person greeting of groups)

Process financial transactions for Tour and Visitor Learning programs

Manage recruitment, training, scheduling and ongoing professional development of the Museums 100+ volunteers as well as provide general oversight of Information Desk policies and procedures

Generate and analyze monthly statistics and maintain a database of all current and prospective volunteers and Museum Teachers

Work closely with the Director of Visitor Learning on recruitment, training and ongoing communication with the Museums 40+ Museum Teachers

Oversee recruitment and management of college interns to assist Tour and Visitor Learning programs on an as-needed basis

Initiate new ideas for marketing tours and develop innovative Visitor Learning Programs on an as-needed basis

Develop and lead all visitor learning programs, including tours and talks

Coordinate important department-wide activities and take the lead in team-building with other Museum departments (for example, Visitor Services, Security, Public Relations & Marketing).

Assist the education department with administrative tasks, as required

Qualifications
The ideal candidate should have:
Previous experience (at least 2 years) coordinating a tour/visitor services program
Creative ideas for marketing tours and developing innovative visitor learning programs
Excellent interpersonal and customer service skills
Strong problem-solving skills that balance the needs of tour groups with the Gardner Museums unique environment
Excellent organizational skills with attention to detail and ability to follow-up
Familiarity with accounting and financial record-keeping procedures; proficient in Word, File Maker Pro and Excel
Excellent verbal and written communication skills
Bachelors degree and strong interest in art and in museum teaching

The Isabella Stewart Gardner Museum is an equal opportunity employer and encourages minority candidates to apply.

To apply for a position, please send your cover letter and resume to hr@isgm.org

Applications not submitted via e-mail can be mailed to:
Human Resources Department Isabella Stewart Gardner Museum280 The Fenway Boston MA 02115. We receive many resumes and kindly request that you do not call to inquire about the status of your application. Those candidates chosen for interviews will be contacted.

Studio Educator [Isabella Stewart Gardner Museum]

The Isabella Stewart Gardner Museum is looking for a studio educator to plan and implement programs for the studio space in the museum’s new Renzo Piano-designed addition scheduled to open in January 2012.  You’ll find the job description below; it is also posted on the Gardner’s website (recently redesigned — check it out!) here: http://www.gardnermuseum.org/resources/employment/positions#studio

Peggy Burchenal, Curator of Education and Public Programs
Isabella Stewart Gardner Museum

Things to know:  the Gardner Museum is an equal opportunity employer and encourages qualified minorities, women, people with disabilities, and military veterans to apply. To apply for a position, please send your cover letter and resume to hr@isgm.org. E-mail is the preferred method of applying, with all attachments in Microsoft Word or PDF format. Applications not submitted via e-mail can be mailed to:
Human Resources Department
Isabella Stewart Gardner Museum
280 The Fenway
Boston MA 02115

We receive many resumes and kindly request that you do not call to inquire about the status of your application. Those candidates chosen for interviews will be contacted.

STUDIO EDUCATOR
ISABELLA STEWART GARDNER MUSEUM
TITLE:   Studio Educator
DEPARTMENT: Education
REPORTS TO:  Director of Community Programs
TYPE OF POSITION: Part-time /30 hours per week; hourly/non-exempt
Regular schedule includes Saturdays and Sundays, school vacation weeks, and third Thursday evening of each month

Scope of Position
The Studio Educator plans and implements studio projects to engage general visitors (adults and children) in the creative process. By experimenting with art materials, visitors will learn about art past and present and make their own connections to art in the museum’s collection and special exhibitions. Making use of the museum’s new studio space — currently scheduled to be open to the public on weekends and during school vacation weeks — the Studio Educator will develop drop-in
projects for both children and adults, and will prepare self-guided materials linking studio projects to the art or architecture of the historic building or to a current special exhibition.

The Studio Educator will work closely with the Director of Community Programs on school vacation weeks and other community-based programs (Neighborhood Nights, Open Our Doors Day, Frank Hatch Day). In addition, the Studio Educator will collaborate with other education staff to develop projects for a variety of events, including Gardner After Hours, volunteer training, and teacher workshops.

Responsibilities
* Develop year-long schedule of studio-based projects for families and general visitors
* Develop and design gallery materials to accompany projects when necessary
* Work with curatorial departments and artists-in-residence to develop projects based on the museum’s buildings, collection, and special exhibitions
* Create assessment tools to help gauge the success of the programs
* Develop appropriate staffing plan using volunteers and interns
* Collaborate with other staff on family gallery materials
* Create an engaging and lively atmosphere during studio open hours
* Be a welcoming and friendly presence in the studio while guiding activities for visitors
* Along with other education staff, help maintain the studio space, keeping it organized and accessible

Qualifications
* B.F.A. in studio art or related field; M.A. or M.F.A. preferred
* Experience teaching adults and children; experience with VTS (Visual Thinking Strategies) a plus
* 2-5 years experience creating studio projects connected to museum collections
* Excellent planning and organizational skills
* Ability to work collaboratively with other museum staff and contemporary artists
* Excellent oral and written communication skills
* Ability to produce simple yet imaginative gallery materials
* Experience managing volunteer and intern staff

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