Follow these steps:

  1. Go to it.tufts.edu to access the TechConnect Service Desk.
  2. Click Go to Service Desk in the Need Help section to display the login page.
  3. Use your Tufts Username and Password to log in.
  4. Click Submit a Request.
  5. Select the appropriate request. If you’re not sure or don’t see your request, select “General IT Request.”
  6. Complete the fields on the form.
  7. When you are finished entering information, click Order Now.