How do I use TechConnect to submit an incident online?

Follow these steps:

1. Go to it.tufts.edu to access the TechConnect Service Desk.
2. Click Go to Service Desk in the Need Help section to display the login page.
3. Use your Tufts Username and Password to log in.
4. Click Submit an Incident.
5. Complete the fields on the form.
6. When you are finished entering information, click Submit.