FAQ

TTAM_web_FAQ

If I know a Tufts University community member (student, employee, contract employee) who may need to be referred to TTAM what do I do?

Recognize the warning signs and file a report.

In emergencies: see the side bar on the right.

If it’s a non – emergency, contact University Police (see sidebar); use the TTAM group email, or use EthicsPoint. During business hours you can contact a TTAM team member.

Even if you are questioning or unsure, it’s always better to talk to someone about a person or situation of concern. Translation services are available to assist in information-gathering procedures if necessary.

What qualifications do TTAM team members have?

All TTAM team members have received professional training in threat assessment and management. Common basic training helps to ensure consistency in procedures used in assessing these critical situations.

Who can make a TTAM referral?

Anyone who feels that a Tufts community member is a potential threat to the community can make a TTAM referral; including students, parents, employees (faculty and staff) and Alumni.

What happens after I make the referral?

TTAM members, trained in assessing and taking action regarding threatening behavior or direct threats, receive your referral, assess the information and make a decision about whether the community member will be further assessed or other action is indicated. However, reporting concerning behavior is the most critical step. To make a TTAM referral, please contact University Police (see sidebar); use the TTAM group email, or use EthicsPoint.  During business hours you can contact a TTAM team member.

What happens to the community member being reported?

If the team determines that the community member’s behavior warrants intervention by the team, the community member will be contacted and instructed to participate in an assessment.

Can I be retaliated against for making a report or providing information to TTAM?

No. Tufts University is sensitive to concerns related to retaliation against individuals who in good faith report acts of violence, concerning behavior or statements, or potential threats, or who participate in an investigation under this policy. Retaliating against a person who has made a report under this policy or who has participated in an investigation is prohibited. Retaliation includes, but is not limited to, ostracizing the person, pressuring the person to drop the report or not participate in the investigation, or taking other adverse action against the person. An individual who engages in retaliation under this policy will be subject to discipline in accordance with the University’s student and employee disciplinary policies, as applicable.

How do I know if the behavior warrants a TTAM intervention or if it is more appropriately handled by other campus resources?

You don’t have to make this determination; TTAM will do it for you. The most critical step is that you report it to University Police (see sidebar); use the TTAM group email, or use EthicsPoint.  During business hours you can contact a TTAM team member.

If you are comfortable doing so, you can also tell the individual who is exhibiting threatening behavior that you are concerned and ask if s/he needs help. If they do, you can refer them to the below list of services for students and employees:

For students

For employees (faculty and staff)

Typically, threats, either explicit or implied, or threatening behavior that poses a threat to safety qualify as TTAM referrals.

Important Tip

Never promise confidentiality to a community member or a reporting party during the TTAM intake or referral process. Always assure them that information will be shared with care, and with only those with a need to know.