Malware is a general term used to describe any kind of software or code specifically designed to exploit a computer, or the data it contains, without consent. It includes computer viruses, worms, trojan horses and spyware. Malware can be avoided by following some commonsense practices such as never opening an email attachment unless you are sure that it is legitimate and do not download or install any software unless it is from a trusted source.
However, not all malware can be so easily avoided and in order to combat it, Tufts offers anti-virus software (Trend OfficeScan or Norton Antivirus) for supported computers. If your computer does become infected with malware, the software may identify it and help you remove it by following the on-screen instructions.
If you are unable to remove the malware or you believe that sensitive information may be compromised, please contact OIT at 617-636-0331 or firstname.lastname@example.org