I keep getting pop-up windows saying that I might be infected. What should I do?


It is important to note the difference between a legitimate pop-up window from Trend-Micro Antivirus and a fake one that a website pops-up.  A good rule of thumb is to be leery of anything that warns you with too much emphasis. A Trend-Micro antivirus pop-up will tell you that it has detected a virus in a file and will give you the file name and tell you whether the file could be cleaned or not.  A fake antivirus warning will pop-up a window that will have some flashing elements and will tell you that you have hundreds of files infected, and will often show a “scan” running quickly and finding very bad things.  It is best in this situation if you are unsure, to contact OIT to investigate.  It is important not to click on any of the links that are offered to “fix” your computer.

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