Archive for June 22nd, 2011

Will my old software work on a new computer?

If you are replacing a computer that is more than three years old, chances are good that the software will be incompatible with your new computer.  Windows 7 64-bit is a major change from Windows XP or Windows 2000 so most software will need to be updated prior to installation with the new operating system. [...]

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What if I can’t find the proof of purchase or media for my software?

The University requires proof of ownership for all software installed on University owned computers.  If the software, such as Microsoft or Adobe products, was purchased through Tufts, there may be a way to retrieve the proof of purchase from the vendor.  If you need assistance with retrieving this information, please contact OIT. If your software [...]

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What software is available from the University for no cost?

Microsoft Windows 7  Enterprise (upgrades only) for computers owned by the University is available under the Tufts Microsoft Campus Agreement. Microsoft Office Professional 2007 or 2010 is available to install on computers owned by the University. A corresponding “Work at Home” copy is available for Faculty and Staff to install on personally owned computers off [...]

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Computer Modernization Initiative Frequently Asked Questions

How do I view a Dell E-quote that OIT created for me? How do I order a Dell E-quote from Tufts Marketplace? How do I order an Apple quote from Tufts Marketplace? How do I find the serial number, service tag, or computer name for my device? What software is licensed by the University? What [...]

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I have a problem with my desk phone

UIT Voice Services is available to assist with desk phone issues.  They can be reached at 617-627-4357 or at teldesk@tufts.edu For more information, please visit the Voice Services Repair page

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Computer Modernization Initiative (CMI)

Synopsis If you are a full-time benefits-eligible Faculty or Staff member at Tufts University School of Medicine, you are eligible to replace your old computer every five years. Overview A survey of computers used by TUSM faculty and staff has indicated that many of our systems are more than 5 years old.  Older systems do [...]

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How do I view a Dell E-quote that OIT created for me?

The simplest way to view the quotes while on campus is through the Dell link on the following Finance page: http://go.tufts.edu/vendors Once you reach the Dell site, follow the directions below to access the quotes. To retrieve E-Quotes: ——————————— 1. Select “E-quotes” at the top of the page. 2. In the E-Quote Number field, enter [...]

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