Archive for June, 2011

How do I find the serial number, service tag, or computer name for my device?

Service Tags and Serial Numbers The serial number/service tag is a unique pattern of numbers and letters assigned to every device. A service tag is unique to a Dell device. To find the service tag for your device, follow Dell’s directions here: Finding Your Dell Service Tag To find the serial number for your Apple [...]

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How can I back up my computer?

We recommend not storing any data locally on your computer, but instead storing the data on a networked drive such as P, Q, or R.  If you do not have access to a drive of this type, please contact OIT.  If you do have data that must stay on your local computer, there are a [...]

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How do I access my network shares from off campus?

There are two methods for accessing your network shares from off campus. 1. Access your share via the Web vpn at https://vpn.tufts.edu This method will work from any computer (PC/Mac/Linux) and allow you to upload and download files from a network share. 2. Use the Network Connect VPN install to use applications that require a [...]

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