OIT Knowledgebase
Archive for 2011
Standard Apple Desktop
Posted by Kevin Murphy in Desktop Computing & Printing, Service Catalog on June 14, 2011
Mac Mini Template Number: 2000038194 Mountain Lion Operating System 2.3GHz Dual-Core Intel Core i5 500 GB Serial ATA Drive 4GB 1600 MHz DDR3 SDRAM 2 DIMMs Intel HD Graphics 4000 processor with 288MB of DDR3 SDRAM Apple Mouse Apple Keyboard with numeric keypad HDMI Port to [...]
Standard PC Desktop
Posted by Kevin Murphy in Computer Purchasing, Desktop Computing & Printing, Service Catalog on June 14, 2011
Dell Optiplex 9010 Small Form Factor E-Quote Number: 1015035447538 E-Quote Name: CMI-Optiplex9010-050113-v1 Email: oit-quotes@elist.tufts.edu 3rd Gen Intel Core i5-3470 (6M, 3.2GHz) Windows 7 Professional 64-bit 4GB, Non-ECC, 1600MHZ Dual Channel SDRAM3, 2 DIMM 8X Slimline DVD +/- RW 1GB AMD RADEON HD 7570 (2DVI) Dell Professional P2312H, Wide screen,23in VIS,HAS,VGA,DVI 500GB 2.5 3Gb/s SATA with [...]
Standard PC Laptop
Posted by Kevin Murphy in Desktop Computing & Printing, Service Catalog on June 14, 2011
Dell Latitude E6430 E-Quote Number: 1013626171732 E-Quote Name: CMI-LatitudeE6430-050113-v1 Email: oit-quotes@elist.tufts.edu Windows 7 Professional 64-bit 3rd Gen Intel Core i5-3320M Processor (2.6GHz, 3M ) 4.0 GB DDR3-1600MHz SDRAM 1 DIMM Intel HD Graphics 4000 320 GB 7200rpm Hard Drive 14′′ HD (1368×768) Anti-Glare LED-backlit Screen Dell Wireless 375 Bluetooth Module 90 watt AC Adapter 8X [...]
How do I find the serial number, service tag, or computer name for my device?
Posted by Jeanna Morris in Desktop Computing & Printing, Frequently Asked Questions, Service Catalog on June 13, 2011
Service Tags and Serial Numbers The serial number/service tag is a unique pattern of numbers and letters assigned to every device. A service tag is unique to a Dell device. To find the service tag for your device, follow Dell’s directions here: Finding Your Dell Service Tag To find the serial number for your Apple [...]
How can I back up my computer?
Posted by Kevin Murphy in Backup & Recovery, Desktop Computing & Printing, Frequently Asked Questions, Personal and Departmental Storage (P&Q), Service Catalog on June 2, 2011
We recommend not storing any data locally on your computer, but instead storing the data on a networked drive such as P, Q, or R. If you do not have access to a drive of this type, please contact OIT. If you do have data that must stay on your local computer, there are a [...]
How do I access my network shares from off campus?
Posted by Kevin Murphy in Frequently Asked Questions on June 2, 2011
There are two methods for accessing your network shares from off campus. 1. Access your share via the Web vpn at https://vpn.tufts.edu This method will work from any computer (PC/Mac/Linux) and allow you to upload and download files from a network share. 2. Use the Network Connect VPN install to use applications that require a [...]
I’m purchasing a piece of research equipment for my lab. Can OIT help me?
Posted by Kevin Murphy in Frequently Asked Questions on May 23, 2011
We highly recommend consulting with OIT when researching the purchase of new lab equipment, as most equipment will need to interact with a computer system. OIT will assist in vendor communications and document the requirements for the equipment. OIT can then help put together a quote for a computer system that will meet the specific [...]
Microsoft Select Agreement
Posted by Kevin Murphy in Service Catalog, Software on May 21, 2011
Tufts University has in place a “Select” Agreement with Microsoft. The select agreement allows for three types of purchases: Institutional Purchases – All Microsoft products NOT covered under the Campus agreement can be purchased for installation and use on institutional machines at a discount. For more info see http://uit.tufts.edu/?pid=329 Student Purchases – Allows students to [...]
STATA
Posted by Kevin Murphy in Service Catalog, Software on May 21, 2011
Stata is a complete, integrated statistical package that provides everything you need for data analysis, data management, and graphics. Tufts University re-sells STATA licenses at a discounted rate. To learn more about this program, please visit the UIT Software Licensing -STATA page. SAS, SPSS, and R are alternative statistics software packages.
Web Hosting via Emerald
Posted by Kevin Murphy in Servers & Hosting, Service Catalog on May 20, 2011
For more information regarding web hosting in Emerald, please visit the UIT Emerald Service page.
Voice or Data Jack Installation or Activation
Posted by Kevin Murphy in Network & Connectivity, Service Catalog on May 20, 2011
The Datacom Services team provides installation and design for the voice, data, and CATV needs across the university. For more information regarding this service, please visit the UIT DataComm Service page
Which Videoconferencing Tools is best suited for my needs?
Posted by Kevin Murphy in Frequently Asked Questions on May 20, 2011
The UIT Training and Documentation Department has created several new tip sheets to aid Tufts faculty, students and staff in the use of remote collaboration tools. Tufts remote collaboration tools may be used both internally and with colleagues across the globe to enhance teaching and learning and to facilitate business opportunties. Currently, Tufts has three options from which to [...]
Conference Calling
Posted by Kevin Murphy in Communication & Collaboration, Service Catalog on May 20, 2011
Conference calling can provide vital connectivity in the event of absences. UIT has arranged for a “pay as you use it” conferencing capability. This service provides divisions and schools with an 800 number and a moderator PIN to conference up to 96 people who can call from anywhere in the world. You pay for the [...]
Skype
Posted by Kevin Murphy in Communication & Collaboration, Service Catalog, Software on May 20, 2011
Skype is a software application that allows users to make voice and video calls and chats over the internet. Calls to other Skype users are free, while calls to both landlines and mobile phones can be made for a fee using a debit-based user account system. Skype was acquired by Microsoft. Skype has the potential [...]
Faculty Voting
Posted by Kevin Murphy in Communication & Collaboration, Service Catalog on May 19, 2011
Tufts University School of Medicine Faculty voting is performed online via Evote at https://webapps.moit.tufts.edu/services/ The start date for 2011 Evote will be Monday May 23rd. Currently, first-tier support is available for Mozilla Firefox 3.0, Safari 3.0, Internet Explorer 7 or a newer version of one of these browsers. The site utilizes your Tufts LAN account [...]
Zotero
Posted by Kevin Murphy in Service Catalog, Software on May 19, 2011
Zotero is a reference management extension for the Mozilla Firefox browser that is used to manage bibliographies and references. It is open source freeware produced by George Mason University’s Center for History and New Media. http://www.zotero.org
Thomson Scientific Endnote – Bulk Purchase
Posted by Kevin Murphy in Service Catalog, Software on May 19, 2011
Endnote is a popular reference management software package used to manage bibliographies. It is produced by Thomson Reuters. Often the University engages in bulk purchases of the latest version of the Endnote. Through the bulk purchase, University staff can obtain the best pricing for Endnote upgrades and licenses. The most recent bulk purchase ended in [...]
Adobe Photoshop
Posted by Kevin Murphy in Service Catalog, Software on May 19, 2011
Adobe Photoshop is a digital photo editing solution. Discounted pricing for Tufts owned computers is available through Tufts Marketplace.
Adobe Creative Suite
Posted by Kevin Murphy in Service Catalog, Software on May 18, 2011
The current version is Adobe Creative Suite 5.5. There are numerous versions of this Suite, each of which contains a core consisting of Photoshop, Illustrator and Adobe Acrobat. Other titles are bundled depending upon the Suite, including Dreamweaver and Illustrator. Popular versions of CS 5.5 are Web Premium and Design Premium.
Adobe Acrobat Professional
Posted by Kevin Murphy in Service Catalog, Software on May 18, 2011
The current version is Adobe Acrobat Professional X (10) One license of Adobe Acrobat Professional is available free of charge through the Faculty Grants program for faculty with active grants. This program also allows assistants to the faculty to obtain a license of Adobe Acrobat Professional. Visit the Adobe Acrobat for Faculty Grants Program [...]