TechConnect Launches!

From:    The Office of Information Technology

Subject:        TechConnect Service Desk – Launching Wednesday, December 7th

We are excited to announce that as of Wednesday, December 7th we will be using a new system called the TechConnect Service Desk.  It is designed to facilitate easy interaction by providing the ability to request technical support, report an issue, and check the status of previous submissions through a new user-friendly website (  Reference the TechConnect tip sheet to get acquainted with the TechConnect Service Desk.

We would like to assure you that you will still be able to contact us through the means you are accustomed to.

The Office of Information Technology


Phone: 617-636-0331

Office: MV 248

TechConnect Service Desk:

Feel free to visit the site today to take a look at the many great resources that are included.  Please note that full access into the system will not be available before Wednesday, December 7th.

Thank you for your time and consideration.  Please contact us at this address if you have any questions.


Kevin Murphy

Manager, IT Support Services

Tufts University School of Medicine

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