Unified Messaging

Unified Messaging combines voicemail and email messages into one mailbox.  Messages can be accessed using your telephone through Outlook Voice Access or from your Exchange email.  Whether you’re on the road or in the office, you will have access to your telephone messages in one step.

Unified Messaging Highlights:

  • You may listen to both voicemail and emails by telephone
  • You can review your Exchange calendar by telephone and schedule/defer/cancel meetings
  • New voicemail messages will appear as emails in your Tufts email inbox
    • They will include a text preview of the recording, as well as a sound file attachment to listen to the original recording
  • You may continue to listen to your voicemails by telephone or computer at your preference
  • Deleting the email message of your voicemail will automatically remove it from your telephone voicemail system

For more information about Unified Messaging, please visit the Unified Messaging website http://go.tufts.edu/unifiedmessaging

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