Different computers (Mac, PCs) may have difficulties connecting to network share when the full path is not provided. This is a common occurrence when computers are outside of Tufts network and are not joined to the Tufts domain. Providing only the short version of the path, e.g \\rstore1\PATH_TO_SHARE$ , may not be sufficient to map the network share and will result in an error message. As a best practice, when mapping network shares, please use the full path.
Windows Examples:
\\rstore1.tufts.ad.tufts.edu\PATH_TO_SHARE$
\\titan.tufts.ad.tufts.edu\PATH_TO_SHARE$
Mac Examples:
smb://rstore1.tufts.ad.tufts.edu/PATH_TO_SHARE$
smb://titan.tufts.ad.tufts.edu/PATH_TO_SHARE$
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