OIT Knowledgebase

A new Exchange shared email account may be requested directly via the Self Service portal or by navigating to http://it.tufts.edu and selecting “TechConnect” from the Help menu.

In the Self Service portal, select the option for ” New Exchange Shared Email Account” and fill in the required information including:  desired email address, display name, email configuration and user names.  Once the email address has been created, a technician will contact users to complete the set up process.