Upgrading computers to Windows 7

Many of the computers that are supported by OIT have an older version of Microsoft Windows on them called Windows XP. Beginning April 2014, Microsoft will no longer provide security updates to Windows XP, which may leave computers vulnerable to viruses and other malicious attacks.

What does this mean for you?
If you have a computer with Windows XP that will be less than five years old by April 2014, OIT will upgrade it to Windows 7, a newer version of the Windows operating system. Representatives from OIT will identify the primary users of all affected computers and conduct brief interviews to verify the software to install, the location of documents, and obtain any other important information. The computers will then be picked up and rebuilt so they meet your requirements.

How long will this take?
We will work as quickly as we can to return your computer to you, although it will take 3-5 business days for most computers. When possible, we will provide a Windows or Mac laptop to use until the work on your computer has been completed.

What can be done to make the process quicker?
Before we pick up your computer, move any important files to your P: drive, Q: drive, or Box.net account. That way, you will be able to access those files and continue your work on the loaner computer.

What if I need Windows XP?
Because Windows XP will not be receiving security updates, any computers that are using it may be blocked from accessing the internet in April 2014. If you have a legitimate business need that requires using a computer running Windows XP, please contact OIT to discuss the options available to you.

If you have any questions about this process please don’t hesitate to give us a call or send us an email.
OIT can be reached at x60331 or via oit@tufts.edu.

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