Service Catalog

Backup Policies for Research Data Storage (R: drive)

Research Data Storage (R: drive) is backed up according to the following schedule: Once a month a full backup is taken and kept for a year.  Full backups will pick up all files and filesystems at a “point in time” on a storage regardless of any other changes. A differential backup is taken once during [...]

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Tufts CTSI Profiles

Scientists and researchers throughout the Tufts community have a new way to connect online.  On February 14, 2013, Tufts Clinical and Translational Science Institute (Tufts CTSI) and Tufts University launched Profiles, a free, web-based research networking tool designed to promote collaboration. Available at https://profiles.med.tufts.edu, Tufts CTSI Profiles is a publicly accessible library of web-based electronic [...]

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Reset Voice Mail PIN #

Use these steps to reset a PIN number to access voice mail To retrieve/reset your PIN, log into the Exchange mailbox associated with the voice mail Outlook Web Access at https://exchange.tufts.edu Once logged in, click on the “Options” dropdown menu From the dropdown menu, select “See all options” Select the “Phone” option on the left [...]

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Remotely Wipe an ActiveSync Device

An ActiveSync device is any mobile device that is set up to access Tufts email and calendars via Exchange.  Essentially any device that automatically accesses Tufts email or calendar via an application (not through a web browser) is considered an ActiveSync device. If your ActiveSync device is lost or stolen, you can remotely delete or [...]

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Remove Tufts Email from an iOS Device

Remove Tufts Email from an iOS Device Depending on how the Tufts email account was added to the iOS device, different steps may be needed to remove it.  If you cannot remember if the account was added manually or by installing a mobile configuration profile, try both options. Account Added Manually Open the Settings app [...]

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