OIT Knowledgebase
Accounts & Passwords
How can I check my e-mail quota?
Posted by Kevin Murphy in Accounts & Identity, Accounts & Passwords, Communication & Collaboration, Email, Frequently Asked Questions, Service Catalog, Services on May 26, 2012
If you are receiving notices that your mailbox may be almost full, there is a chance that they may be fraudulent. It is best to check with OIT to determine if the notices are legitimate. One item to remember is that you will not receive a legitimate quota message from Tufts with a link [...]
Your Mailbox is almost Full!
Posted by Kevin Murphy in Accounts & Identity, Accounts & Passwords, Email, Frequently Asked Questions, Service Catalog on May 23, 2012
I received a message regarding my mailbox being almost full. How do I know if it is real or not? Tufts does send out notices when your mailbox nears capacity, but you may also receive fake messages regarding your mailbox as well. What is important to note is that Tufts will never send you a [...]
Tufts Tools
Posted by Kevin Murphy in Accounts & Identity, Accounts & Passwords, Communication & Collaboration, Email, Passwords, Service Catalog on March 10, 2012
A suite of web based tools that UIT provides to assist you in changing your password, recovering a forgotten password, recovering a forgotten username, or forwarding your Tufts Email. http://tuftstools.tufts.edu
I forgot my E-Serve password.
Posted by Kevin Murphy in Accounts & Passwords, Frequently Asked Questions, Passwords, Service Catalog on June 23, 2011
Tufts Employee Self Service Login is a separate password from your “Tufts Password” that you use to login to your computer and your e-mail. Access to Employee Self Service is through the HR website at http://eserve.hr.tufts.edu If you have forgotten your password, you may click the link below the login box labeled “Forgot Password”. You [...]
How do I get an ID card?
Posted by Kevin Murphy in Accounts & Identity, Accounts & Passwords, Frequently Asked Questions, Security, Service Catalog on May 2, 2011
ID Cards are provided by the Tufts Department of Public Safety. On the Boston campus, the Public Safety office is located in the lobby of the M+V wing within the Biomedical Research and Public Health Building. ID’s are generally available as of the start date for employees being paid directly by the University. For affiliates [...]
How do I request an account?
Posted by Kevin Murphy in Accounts & Identity, Accounts & Passwords, Frequently Asked Questions, Services on April 28, 2011
To request an e-mail account, Tufts account, ID Card, encryption account and/or access to secured resources, please complete the Resource Request Form and fax it to OIT at 617-636-2970. Note, the form must be signed by an Authorized Requester for Tufts Resources for the resource or resources requested. If the applicant is not visible in [...]
End Point Encryption
Posted by Kevin Murphy in Accounts & Identity, Security, Service Catalog, Software on April 7, 2011
Whole Disk Encryption is available to faculty and staff who have sensitive information on their laptop. Encryption is a method for keeping information safe in the event that a laptop is lost or stolen. The encryption client runs in the background and keeps the entire hard drive encrypted, which makes it unreadable by unauthorized parties. [...]
Password Reset
Posted by Kevin Murphy in Accounts & Passwords, Service Catalog on April 7, 2011
Tufts has recently launched a new Self-Service Password reset utility. The utility named “Tufts Tools” will allow you to change your password, reset your password and unlock your account even if you have forgotten your password, look up your Tufts UTLN (username) and set your Tufts e-mail address to forward to an alternate e-mail address. [...]
Tufts E-Requisition
Posted by Kevin Murphy in Accounts & Passwords, Service Catalog on April 7, 2011
TUFTS ON-LINE REQUISITIONING SYSTEM (E-REQ) is the Tufts electronic requisitioning system that offers online approvals and electronic routing. You can create requisitions, allocate charges to your DeptIDs or grants in accordance with your specific authorized profiles, and forward these requisitions to online approvers in accordance with local and University policies. Supporting documentation in electronic format [...]
Tufts Marketplace
Posted by Kevin Murphy in Accounts & Passwords, Service Catalog on April 7, 2011
TUFTS MARKETPLACE is a business-to-business, e-procurement system to make your sourcing, ordering and invoice payment easier! Tufts Marketplace is a one-stop, one login shopping process. You can place orders and “check out” with the ability to allocate charges to your DeptID or grants, in accordance with your specific, authorized profiles. Information Technology vendors available on [...]
Tufts E-Serve
Posted by Kevin Murphy in Accounts & Passwords, Service Catalog on April 7, 2011
Employee Self Service Employees of Tufts University can use Employee Self Service to access payroll, benefits and personal information online. You can use Employee Self Service to: * Retrieve and print your payroll information, which is generally available online two days before the paydate. * Change your address, federal or state tax withholdings. * Update [...]
PeopleSoft Financials
Posted by Kevin Murphy in Accounts & Passwords, Service Catalog on April 7, 2011
GL User ID Application Form To access the PeopleSoft Financials panels you need to download the application form for a PeopleSoft Financials User ID here . The PeopleSoft GL User ID Form.doc will open automatically in Microsoft Word. The applicant should complete the form in Word, print it, sign the form, obtain the supervisor’s signature [...]