Remotely Wipe an ActiveSync Device
Posted by Kathleen Beauparlant in Calendar, Communication & Collaboration, Email, Phones, Service Catalog on February 19, 2013
An ActiveSync device is any mobile device that is set up to access Tufts email and calendars via Exchange. Essentially any device that automatically accesses Tufts email or calendar via an application (not through a web browser) is considered an ActiveSync device. If your ActiveSync device is lost or stolen, you can remotely delete or [...]
Remove Tufts Email from an iOS Device
Posted by Kathleen Beauparlant in Calendar, Communication & Collaboration, Email, Service Catalog, Services on February 19, 2013
Remove Tufts Email from an iOS Device Depending on how the Tufts email account was added to the iOS device, different steps may be needed to remove it. If you cannot remember if the account was added manually or by installing a mobile configuration profile, try both options. Account Added Manually Open the Settings app [...]
Setup Tufts Email and Calendar on an iOS Device
Posted by Kathleen Beauparlant in Calendar, Communication & Collaboration, Email, Service Catalog on February 19, 2013
Setup Tufts Email Account on an iOS Device There are two options for setting up Tufts Email and Calendar on an iOS device: 1. Installing a mobile configuration profile, which will perform some of the work for you. Get started by opening Safari on your iOS device and navigating to https://wikis.uit.tufts.edu/confluence/display/TuftsExchangeMobileconfig/Home. 2. Manually adding and [...]
Registering an iOS device on the Tufts Network
Posted by Petar Ivanov in Calendar, Communication & Collaboration, Email, Service Catalog, Services, Wireless Internet Access on February 19, 2013
Registering an iOS device on the Tufts network Once you have your iOS device started and completed the initialization process, you can continue with the network registration. This step is required in order to connect your iOS device to the Tufts wireless network, tuftswireless. 1. Turn on Wi-Fi on your iOS device. 2. Connect to [...]
Requesting a New Exchange Shared Email Account
Posted by Kathleen Beauparlant in Communication & Collaboration, Email, Frequently Asked Questions, Service Catalog, Services on February 7, 2013
A new Exchange shared email account may be requested directly via the Self Service portal or by navigating to http://it.tufts.edu and selecting “TechConnect” from the Help menu. In the Self Service portal, select the option for ” New Exchange Shared Email Account” and fill in the required information including: desired email address, display name, email [...]