Email

Remotely Wipe an ActiveSync Device

An ActiveSync device is any mobile device that is set up to access Tufts email and calendars via Exchange.  Essentially any device that automatically accesses Tufts email or calendar via an application (not through a web browser) is considered an ActiveSync device. If your ActiveSync device is lost or stolen, you can remotely delete or [...]

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Remove Tufts Email from an iOS Device

Remove Tufts Email from an iOS Device Depending on how the Tufts email account was added to the iOS device, different steps may be needed to remove it.  If you cannot remember if the account was added manually or by installing a mobile configuration profile, try both options. Account Added Manually Open the Settings app [...]

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Setup Tufts Email and Calendar on an iOS Device

Setup Tufts Email Account on an iOS Device There are two options for setting up Tufts Email and Calendar on an iOS device: 1. Installing a mobile configuration profile, which will perform some of the work for you.  Get started by opening Safari on your iOS device and navigating to http://go.tufts.edu/tuftsexchangeprofile. 2. Manually adding and [...]

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Registering an iOS device on the Tufts Network

Registering an iOS device on the Tufts network Once you have your iOS device started and completed the initialization process, you can continue with the network registration.  This step is required in order to connect your iOS device to the Tufts wireless network, tuftswireless. 1. Turn on Wi-Fi on your iOS device. 2. Connect to [...]

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Requesting a New Exchange Shared Email Account

A new Exchange shared email account may be requested directly via the Self Service portal or by navigating to http://it.tufts.edu and selecting “TechConnect” from the Help menu. In the Self Service portal, select the option for ” New Exchange Shared Email Account” and fill in the required information including:  desired email address, display name, email [...]

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Blackberry (BES) Retirement

Due to the diminished number of Blackberry devices on campus, the Blackberry Enterprise Service will be retired. As part of this process, UIT will stop adding users to the service after June 30th, 2012. As of June 30, 2013 the service will be completely retired. To prepare for this, we recommend that you switch to [...]

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Using a Blackberry at Tufts

Blackberries at Tufts are reducing in numbers due to the popularity of other smartphones such as the Apple iPhone and the Google Android phones.  Because of this, Tufts is no longer offering the Blackberry Enterprise Server, which allowed users to access their Tufts Calendar and Contacts through their Blackberry.  Access to Tufts E-mail will continue [...]

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How can I check my e-mail quota?

If you are receiving notices that your mailbox may be almost full, there is a chance that they may be fraudulent. It is best to check with OIT to determine if the notices are legitimate.   One item to remember is that you will not receive a legitimate quota message from Tufts with a link [...]

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Your Mailbox is almost Full!

I received a message regarding my mailbox being almost full. How do I know if it is real or not? Tufts does send out notices when your mailbox nears capacity, but you may also receive fake messages regarding your mailbox as well. What is important to note is that Tufts will never send you a [...]

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What is the size limit for an e-mail attachment?

The Tufts Exchange system has a 50 megabyte attachment limit.  To transfer files larger than 50 megabytes, please consider using an alternate method such as a network share for on-campus collaborators, or a file sharing services such as dropbox.com or box.com for off-campus collaborators as long as the information doesn’t include sensitive information.

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Tufts Tools

A suite of web based tools that UIT provides to assist you in changing your password, recovering a forgotten password, recovering a forgotten username, or forwarding your Tufts Email. http://tuftstools.tufts.edu

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I’m getting a message about Autodiscover

While using Microsoft Outlook, I’m receiving a pop up message that says. “Allow this website to configure first.last@tufts.edu server settings? https://autodiscover.tufts.edu/autodiscover/autodiscover.xml Your account was redirected to this website for settings. You should only allow settings from sources you know and trust. checkbox – Don’t ask me about this website again. Allow or Cancel Mail clients [...]

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How can I view my Tufts E-mail, Calendar, and Contacts on my iPhone?

The procedure for connecting your Apple iPhone or iPad to the Tufts Exchange Mail and Calendaring server is relatively simple and error proof.  To walk through the configuration, please visit the following page: https://wikis.uit.tufts.edu/confluence/display/infoexchange/md-setup

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