Communication & Collaboration
Maintenance Windows for Tufts Services
Posted by Kevin Murphy in Communication & Collaboration, Desktop Computing & Printing, Network & Connectivity, News, Security, Servers & Hosting, Service Catalog, Services, Teaching, Learning & Research on June 19, 2012
Tufts University IT has two defined “Maintenance Windows”. A Maintenance Window is a period of time when services may not be available due to maintenance. Not all maintenance windows are used, but users should not expect services to be accessible during the scheduled maintenance windows. Sunday 6:00 am to 10:00 am Friday (Morning) 12:00 am [...]
How can I check my e-mail quota?
Posted by Kevin Murphy in Accounts & Identity, Accounts & Passwords, Communication & Collaboration, Email, Frequently Asked Questions, Service Catalog, Services on May 26, 2012
If you are receiving notices that your mailbox may be almost full, there is a chance that they may be fraudulent. It is best to check with OIT to determine if the notices are legitimate. One item to remember is that you will not receive a legitimate quota message from Tufts with a link [...]
Your Mailbox is almost Full!
Posted by Kevin Murphy in Accounts & Identity, Accounts & Passwords, Alerts, Email, Frequently Asked Questions, Service Catalog on May 23, 2012
I received a message regarding my mailbox being almost full. How do I know if it is real or not? Tufts does send out notices when your mailbox nears capacity, but you may also receive fake messages regarding your mailbox as well. What is important to note is that Tufts will never send you a [...]
Can I use Skype?
Posted by Kevin Murphy in Frequently Asked Questions, Installation & Configuration, Service Catalog, Software, Videoconferencing on April 23, 2012
Yes, Skype is allowed by OIT on Tufts managed computers. Skype is a peer to peer technology and when installed incorrectly, it may impact computer performance or hinder the Tufts network. Please contact OIT if you would like to have it installed, or if you have questions about how best to configure it in the [...]
Can I sync my Tufts calendar with Google?
Posted by Kevin Murphy in Calendar, Frequently Asked Questions, Service Catalog on April 21, 2012
We often get asked to assist users in synchronizing their Tufts calendar with a personal calendar hosted on Google, Apple, or another external service. Unfortunately, while this would be useful, the synchronization between Tufts and Google or Apple (iCloud) has proven to be problematic. When two calendars are synced, it causes duplicate and triplicate items [...]