Phones

Reset Voice Mail PIN #

Use these steps to reset a PIN number to access voice mail To retrieve/reset your PIN, log into the Exchange mailbox associated with the voice mail Outlook Web Access at https://exchange.tufts.edu Once logged in, click on the “Options” dropdown menu From the dropdown menu, select “See all options” Select the “Phone” option on the left […]

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Remotely Wipe an ActiveSync Device

An ActiveSync device is any mobile device that is set up to access Tufts email and calendars via Exchange.¬† Essentially any device that automatically accesses Tufts email or calendar via an application (not through a web browser) is considered an ActiveSync device. If your ActiveSync device is lost or stolen, you can remotely delete or […]

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Blackberry (BES) Retirement

Due to the diminished number of Blackberry devices on campus, the Blackberry Enterprise Service will be retired. As part of this process, UIT will stop adding users to the service after June 30th, 2012. As of June 30, 2013 the service will be completely retired. To prepare for this, we recommend that you switch to […]

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What smartphones do OIT employees have?

We often get asked about the smartphones that we use ourselves. Below is a list of phones currently in use within OIT. Apple iPhone 4 Samsung Galaxy SII Samsung Galaxy Nexus Motorola Droid  

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My desk phone isn’t working, who can help me?

Tufts Voice Services can help.  Contact them at teldesk@tufts.edu or by calling (617)627-4357 (7-4357 on campus)

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