Desktop Computing & Printing

McAfee Drive Encryption Upgrade for off campus users

Below are the directions on how to upgrade the McAfee drive encryption from home or off campus: 1. Connect your computer to Tufts via VPN (Cisco AnyConnect client installed on the computer) 2. Open the start menu and click Portal Manager from within the Landesk Management folder. 3. Along the left-hand side of Portal Manager, […]

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Encryption Waiver

The Friedman School of Nutrition requires that all new Windows laptops be encrypted to help protect sensitive data.  If a user requests a new laptop to be deployed without encryption, the Encryption Waiver  must be completed and returned to OIT prior to the computer being built and deployed.

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Mozy Pro setup

Mozy Pro installations are handled by the OIT technicians. To request an installation, please email oit@tufts.edu or call 617 636 0331 Once the installation is completed, you will need to activate the software and setup backup folders. For Windows Go to Start->Program Files->MozyPro and click  MozyPro settings Once MozyPro opens, click on “Use Product Key” […]

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Recommended Printers

OIT recommends the following printers… Monochrome (Black/White) Printers: HP P3015N – Single-side Printing https://www.cdwg.com/shop/products/HP-LaserJet-Enterprise-P3015n-Printer-B-W-laser/2098624.aspx HP P3015DN – Duplex Printing  http://www.cdwg.com/shop/products/HP-LaserJet-Enterprise-P3015dn/1824107.aspx Color Printer: Brother HL-4150N  http://www.cdwg.com/shop/products/Brother-HL-4150CDN-Color-LaserPrice-reflects-savings-of-50-ends-10-31/2215008.aspx Have questions or need additional information?  Contact OIT at (617) 636-0331 or oit@tufts.edu to discuss your specific printing needs.

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Printing On-Campus with your Personal Computer

Select your operating system for specific instructions to connect your personal Windows 7 computer to an on-campus printer. Windows 7 Windows 8 Mac OS X If you are unable to connect to the printer or have any questions, the Hirsh Health Science Library (HHSL-ITS) will be more than happy to assist you. They can be […]

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Adding On-Campus Printers to a Windows 7 Computer

Follow these instructions to add an on-campus printer to your personal Windows 7 computer: 1. Navigate to your Start Menu –> select “Devices and Printers” 2. On the top, select “Add a printer” and choose to “Add a local printer”. 3. Select “Create a new port:” –> then choose “Standard TCP/IP Port” from the drop […]

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Adding On-Campus Printers to a Mac

Follow these instructions to add an on-campus printer to a Mac computer: 1. Navigate to the Apple menu (top left) –> select System Preferences. 2. Select Print & Scan –> Make sure the lock is unlocked (bottom left). 3. Click the + button.  An “Add Printer” menu pops up –> Select the IP tab. 4. […]

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Standard PC Ultrabook

Dell Latitude E7240 Ultrabook E-Quote Number: 1011091892790 E-Quote Name: OIT-Latitude E7240-052014-v1 Email: oit-quotes@elist.tufts.edu Windows 7 Enterprise 64-bit 4th Gen Intel® Core™ i5-4300U Processor (1.9 GHz, 3M Cache) 4.0 GB DDR3-1600MHz DDR L3 1 DIMMS Intel HD Graphics 4400 128 GB Mobility Solid State Drive 12.5″ HD (1366×768) Anti-Glare WLED-backlit Intel® Dual Back Wireless-AC 7260 802.11AC […]

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Mac Printing Instructions

To add a networked printer to a Mac machine, please follow these steps: 1. Open System Preferences > Printers 2. Click the + (plus) icon below the Printers pane on the left to open the Add Printer application. 3. Click on the round, blue IP icon 4. Under IP addresses, enter “PRINTERNAME.med.tufts.edu” or “PRINTERNAME.nutrition.tufts.edu” & […]

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How to Add an Email Address to a Konica Minolta Copier

Find your model and follow the steps below to add e-mail addresses to your Konica Minolta copier. Bizhub 200, 250 or 350 Press the following: UTILITY/COUNTER (hard-key to the right of LCD) USER SETTING E-MAIL INPUT ONE-TOUCH Select desired “One-Touch” button to program Enter user’s name then press NEXT Press PC, EMAIL then NEXT Enter […]

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Backup Policies for Research Data Storage (R: drive)

Research Data Storage (R: drive) is backed up according to the following schedule: Once a month a full backup is taken and kept for a year.  Full backups will pick up all files and filesystems at a “point in time” on a storage regardless of any other changes. A differential backup is taken once during […]

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Upgrading computers to Windows 7

Many of the computers that are supported by OIT have an older version of Microsoft Windows on them called Windows XP. Beginning April 2014, Microsoft will no longer provide security updates to Windows XP, which may leave computers vulnerable to viruses and other malicious attacks. What does this mean for you? If you have a […]

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Adding On-Campus Printers to a PC

Follow these steps to install any of the available printers on a Windows machine: Open the Windows Menu by clicking in the Windows icon found at the bottom left-hand corner of the desktop Click on “All Programs” Select “OIT Printers”  Double-click on the printer name that you wish to install.  You can also right-click on […]

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Resource Request Form

Please complete the Resource Request Form and return it to OIT via fax at (617) 636-2970 or email to oit@tufts.edu  

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Device Contract

A completed Device Contract must be on file before a new computer or network printer can be deployed by OIT.  The contract must be signed by an Authorized Requester for Tufts Resources and be completed in its entirety in order to be valid. Completed contracts may be faxed to OIT at (617) 636-2970 or emailed to […]

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Authorized Requesters for Departmental Resources

For changes or corrections to this list, please contact OIT at oit@tufts.edu Department Name of Resource Authorized Requester(s) Anatomy tusm_lab_marchant$ Jeffrey Marchant Anatomy tusm_lab_hatini_confocal01$ Victor Hatini Educational Affairs, Office of tusm_oea$\Deanshare Donna Merrick, Scott Epstein Faculty Affairs, Office of tusm_bylawshandbook$ Kathleen Lowney Infectious Disease Society of America tusm_idsa$ Carlos Terra Microbiology tusm_lab_leong$ John Leong Microbiology […]

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Authorized Requesters for Tufts Resources

For changes or corrections to this list, please contact OIT at oit@tufts.edu Department Authorized Requesters:         Tufts(LAN) Account, ID Card, Email, Calendar, Shared Folders, Account Pickup Name(s) – Full Authority Name(s) – Restricted Authority Admissions, Office of Thomas Slavin, John Matias Alliance for the Prudent Use of Antibiotics Kathleen Young Anatomy Barbara Cohen, James Schwob Biochemistry […]

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I can’t find my Peoplesoft link on my Start Menu

The Start Menu in Windows should contain a sub-menu named “Tufts Services”, which will include a link to Peoplesoft Financials. Every so often the menu fails to load. Most often restarting the computer will resolve the issue, but if you wish to get to the Peopleosft Financials website directly, you may use the following link […]

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Software Policies

Software Policies – Installation and Licensing The Office of Information Technology will only install fully licensed software that is compatible with our supported operating systems. For this reason, when a request is received to install software, we need verification that it was purchased and is licensed.  In keeping with this, we ask for a Proof […]

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Requesting a Secure Folder on a Shared Drive

In order to restrict access to files on a shared drive, such as the departmental Q: Drive, a folder can be created and secured to ensure that only authorized individuals are able to access the information. To start, please complete the Request for Secure Folder Creation form in its entirety and return it to OIT […]

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