OIT Knowledgebase
Computer Purchasing
Device Contract
Posted by Kathleen Beauparlant in Computer Purchasing, Desktop Computing & Printing, Desktop Support, Services on August 15, 2012
A completed Device Contract must be on file before a new computer or network printer can be deployed by OIT. The contract must be signed by an Authorized Requester for Tufts Resources and be completed in its entirety in order to be valid. Completed contracts may be faxed to OIT at (617) 636-2970 or emailed to [...]
Software Policies
Posted by Paul Morrison in Computer Purchasing, Desktop Computing & Printing, Desktop Support, Installation & Configuration, Services, Software on June 22, 2012
Software Policies – Installation and Licensing The Office of Information Technology will only install fully licensed software that is compatible with our supported operating systems. For this reason, when a request is received to install software, we need verification that it was purchased and is licensed. In keeping with this, we ask for a Proof [...]
How do I order an Apple quote from Tufts Marketplace?
Posted by Kathleen Beauparlant in Computer Purchasing, Desktop Computing & Printing, Service Catalog, Services on June 13, 2012
Log in to Tufts Marketplace with your Tufts Username and Password. Once you reach the Apple site, follow the directions below to access the quotes. 1. Click on the link for “Templates”, which can be found on the middle of the page 2. In the Template Number field, enter the “Template Number” or select the [...]
Is a warranty required for my computer?
Posted by Kevin Murphy in Computer Purchasing, Desktop Computing & Printing, Desktop Support, Frequently Asked Questions, Service Catalog on May 24, 2012
OIT highly recommends at least a 3 year warranty on your computer. If your computer is purchased through OIT, it will have either a 3 or 4 year warranty. If your computer is a laptop, the warranty will also include coverage for accidental damage. The standard Dell Warranty is a Next Business Day On-site warranty, [...]
Computer Donation Program
Posted by Kevin Murphy in Computer Purchasing, Desktop Support, Service Catalog on April 6, 2012
UIT in collaboration with Community Relations is collecting 4-5 year old computers for donations to schools in Boston. UIT will assist with the collection of the machines, the secure removal of all information, and readying the computers for donation. For more information, please contact OIT at OIT@tufts.edu or 617-636-0331.
Computer Modernization Initiative (CMI)
Posted by Kevin Murphy in Computer Purchasing, Desktop Computing & Printing, Frequently Asked Questions, Service Catalog on June 22, 2011
Synopsis If you are a full-time benefits-eligible Faculty or Staff member at Tufts University School of Medicine, you are eligible to replace your old computer every five years. Overview A survey of computers used by TUSM faculty and staff has indicated that many of our systems are more than 5 years old. Older systems do [...]
Standard PC Desktop
Posted by Kevin Murphy in Computer Purchasing, Desktop Computing & Printing, Service Catalog on June 14, 2011
Dell Optiplex 9010 Small Form Factor E-Quote Number: 1015035447538 E-Quote Name: CMI-Optiplex9010-050113-v1 Email: oit-quotes@elist.tufts.edu 3rd Gen Intel Core i5-3470 (6M, 3.2GHz) Windows 7 Professional 64-bit 4GB, Non-ECC, 1600MHZ Dual Channel SDRAM3, 2 DIMM 8X Slimline DVD +/- RW 1GB AMD RADEON HD 7570 (2DVI) Dell Professional P2312H, Wide screen,23in VIS,HAS,VGA,DVI 500GB 2.5 3Gb/s SATA with [...]