Desktop Support
Loaner Laptops for use during seminars or events
Posted by Kevin Murphy in Classroom & Presentation Support, Desktop Computing & Printing, Desktop Support, Service Catalog, Teaching, Learning & Research on April 18, 2012
The Tufts Educational Media Center has laptops available for loan. For more information, they may be contacted at emc@tufts.edu or 617.636.0931
How do I access Peoplesoft Financial Reports from off-campus?
Posted by Kevin Murphy in Desktop Computing & Printing, Desktop Support, Frequently Asked Questions, Service Catalog on April 17, 2012
This is a common question we receive from Department Managers or department accountants who need access to Peoplesoft Financials from 0ff-campus. To access Peoplesoft Financials from off-campus, you will first need to connect to Tufts using the Tufts VPN. Once connected with the vpn, open up Internet Explorer from a Windows computer and navigate [...]
Macintosh malware infections
Posted by Kevin Murphy in Alerts, Desktop Computing & Printing, Desktop Support, Security, Service Catalog, Virus & Malware Protection on April 13, 2012
A recent piece of malware given the name “FlashBack” has infected more than 600,000 Apple OS X computers. A patch is now available that will remove the vulnerability and malware automatically. If you do believe that you have been infected, please contact OIT for assistance. A side-effect of being infected is the chance that your [...]
Computer Donation Program
Posted by Kevin Murphy in Computer Purchasing, Desktop Support, Service Catalog on April 6, 2012
UIT in collaboration with Community Relations is collecting 4-5 year old computers for donations to schools in Boston. UIT will assist with the collection of the machines, the secure removal of all information, and readying the computers for donation. For more information, please contact OIT at OIT@tufts.edu or 617-636-0331.