Service Catalog
R Project
Posted by Kevin Murphy in Purchasing & Licensing, Research Cluster, Software, Teaching, Learning & Research on April 18, 2012
R is a free open source software environment for statistical computing and graphics. To read more information, please visit the R-Project website. R and a number of packages available for R have been installed and are available on the Tufts Research Cluster. To see what packages are available, please visit the Research Computing Cluster Installed [...]
Loaner Laptops for use during seminars or events
Posted by Kevin Murphy in Classroom & Presentation Support, Desktop Computing & Printing, Desktop Support, Service Catalog, Teaching, Learning & Research on April 18, 2012
The Tufts Educational Media Center has laptops available for loan. For more information, they may be contacted at emc@tufts.edu or 617.636.0931
How do I access Peoplesoft Financial Reports from off-campus?
Posted by Kevin Murphy in Desktop Computing & Printing, Desktop Support, Frequently Asked Questions, Service Catalog on April 17, 2012
This is a common question we receive from Department Managers or department accountants who need access to Peoplesoft Financials from 0ff-campus. To access Peoplesoft Financials from off-campus, you will first need to connect to Tufts using the Tufts VPN. Once connected with the vpn, open up Internet Explorer from a Windows computer and navigate [...]
Poster Printing
Posted by Kevin Murphy in Classroom & Presentation Support, Desktop Computing & Printing, Printing, Service Catalog, Teaching, Learning & Research on April 17, 2012
Tufts University has a professional print shop available on campus through the Tufts Medical Center. Located on the first floor of 75 Kneeland St., the print shop provides a variety of printing needs, including poster printing. The copy center will accept the following file types: Powerpoint, PDF, InDesign, Illustrator and Quark. If there are any [...]
Macintosh malware infections
Posted by Kevin Murphy in Desktop Computing & Printing, Desktop Support, Security, Service Catalog, Virus & Malware Protection on April 13, 2012
A recent piece of malware given the name “FlashBack” has infected more than 600,000 Apple OS X computers. A patch is now available that will remove the vulnerability and malware automatically. If you do believe that you have been infected, please contact OIT for assistance. A side-effect of being infected is the chance that your [...]
SAS Genetics Module
Posted by Kevin Murphy in Purchasing & Licensing, Service Catalog, Software, Teaching, Learning & Research on April 13, 2012
Tufts has purchased the SAS Genetics module as an add-on to the SAS Educational Analytic Suite software bundles that Tufts owns. The SAS Genetics module is now available, at no additional cost to users, for installation with every SAS license that has been purchased under Tufts’ annual volume license renewal. The only restriction pertains to [...]
Statistical Computing Blog
Posted by Kevin Murphy in Purchasing & Licensing, Service Catalog, Software, Teaching, Learning & Research on April 13, 2012
A blogsite run by UIT that includes Suggestions and comments about obscure and useful statistical software. Statistical Computing Matters
Computer Donation Program
Posted by Kevin Murphy in Computer Purchasing, Desktop Support, Service Catalog on April 6, 2012
UIT in collaboration with Community Relations is collecting 4-5 year old computers for donations to schools in Boston. UIT will assist with the collection of the machines, the secure removal of all information, and readying the computers for donation. For more information, please contact OIT at OIT@tufts.edu or 617-636-0331.
Replacing the Responsible Use Policy
Posted by Kevin Murphy in Frequently Asked Questions, Sensitive Information, Service Catalog on April 6, 2012
The Tufts Responsible Use Policy will be replaced by the Information Stewardship policy on May 7th, 2012. The Information Stewardship Policy (ISP) outlines the actions all members of the Tufts community are expected to follow when working with institutional data and systems. To read more information about this policy, please visit the Information Stewardship & [...]
Tufts Guest Wireless Now Available
Posted by Kevin Murphy in Frequently Asked Questions, Network & Connectivity, Service Catalog, Wireless Internet Access on April 4, 2012
Tufts University has expanded the existing wireless network to guests. The guest wireless service will allow visitors and guest to gain access to Tufts wireless service without advanced registration and/or delay for activation. The Tufts-Guest wireless network is provided for visitors and short-term guests and has limited access to the Internet and internal Tufts resources. [...]
What mobile resources are available through the Hirsh Health Sciences Library?
Posted by Kevin Murphy in Frequently Asked Questions, Library Services, Service Catalog, Teaching, Learning & Research on April 4, 2012
The Hirsh Health Sciences Library has a list of resources that are enhanced for mobile devices such as smartphones and tablet computers. The list includes such popular products as PubMed and MedlinePlus. Visit the HHSL Mobile Resources website.
What smartphones do OIT employees have?
Posted by Kevin Murphy in Communication & Collaboration, Frequently Asked Questions, Phones, Service Catalog on March 30, 2012
We often get asked about the smartphones that we use ourselves. Below is a list of phones currently in use within OIT. Apple iPhone 4 Samsung Galaxy SII Samsung Galaxy Nexus Motorola Droid
Desktop videoconferencing upgrade
Posted by Kevin Murphy in Frequently Asked Questions, Installation & Configuration, Service Catalog, Software, Videoconferencing on March 28, 2012
Cisco systems, which provides desktop videoconferencing services to Tufts University has upgraded their Movi client and changed the name. The new product is now named Cisco Jabber. The new Cisco Jabber client promises collaboration across multiple devices, including Windows, Apple, and Android. Alongside the currently available desktop clients for Windows and Apple, there are apps [...]
Facilities Service Request System
Posted by Kevin Murphy in Frequently Asked Questions, Service Catalog, Teaching, Learning & Research on March 27, 2012
On Monday, March 26, 2012, the Facilities Services Department will no longer require paper Interdepartmental Requisition (IDRs). We will be replacing the paper form of the IDRs with the electronic Online Service Requests. The Online Service Request form functions both as a maintenance work request and an event set-up request. A unique computer-generated number allows [...]
How can I set up a blog?
Posted by Kevin Murphy in Frequently Asked Questions, Service Catalog, Wiki, Blogs & Website on March 21, 2012
A blog is a website on which and individual or group of users record opinions, information, etc. on a regular basis. Tufts has implemented one of the most popular open source blogging tools available. The Tufts instance of WordPress is available under the Spark suite of tools. It only takes minutes to get a blog [...]
Identity Finder FAQ
Posted by Kathleen Beauparlant in Frequently Asked Questions, Security, Sensitive Information, Service Catalog on March 21, 2012
What is Identity Finder? Identity Finder is a software suite that can help locate sensitive information such as credit card or social security numbers that is stored on computer hard drives or on networked storage. Why do I need to use Identity Finder to scan my computer? On March 1, 2010 Massachusetts regulations went into [...]
SAS Site License Agreement
Posted by Kevin Murphy in Frequently Asked Questions, Purchasing & Licensing, Service Catalog, Software on March 20, 2012
Tufts has signed a site license agreement with SAS for the use of their statistical analysis software. This software is available for teaching and research. Administrative use is not permitted. The license includes the following: Unlimited desktop installs for Windows 32-bit and Windows 64-bit Unlimited Windows server installs, 32-bit and 64 bit There is no [...]