Service Catalog

Authorized Requesters for Departmental Resources

For changes or corrections to this list, please contact OIT at oit@tufts.edu Department Name of Resource Authorized Requester(s) Anatomy tusm_lab_marchant$ Jeffrey Marchant Anatomy tusm_lab_hatini_confocal01$ Victor Hatini Educational Affairs, Office of tusm_oea$\Deanshare Donna Merrick, Scott Epstein Faculty Affairs, Office of tusm_bylawshandbook$ Kathleen Lowney Infectious Disease Society of America tusm_idsa$ Carlos Terra Microbiology tusm_lab_leong$ John Leong Microbiology […]

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Authorized Requesters for Tufts Resources

Department Authorized Alliance for the Prudent Use of Antibiotics Stuart Levy, Barbara Lapinskas Center for the Study of Drug Development Robert Chung, Kenneth Kaitin Clinical ad Translational Science Institute Brian Wilson, Marcia Izzi Department of Laboratory Animal Medicine Betty Turner, Scott Perkins Developmental, Molecular & Chemical Biology Jaime Wallace, Phil Hinds Educational Media Center Brian […]

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IBM SPSS AMOS

IBM SPSS Amos is a statistical software program that allows the user to create a non-graphical method to specify models. While this program is part of the SPSS family of products, it is not included under the volume licensing agreement with IBM for SPSS.  Any individual who wishes to purchase AMOS must do so directly […]

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VUE

The Visual Understanding Environment (VUE) is an Open Source project based at Tufts University. The VUE project is focused on creating flexible tools for managing and integrating digital resources in support of teaching, learning and research. VUE provides a flexible visual environment for structuring, presenting, and sharing digital information. For more information and installation file […]

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Tufts acquires Site License for ChemDraw Pro

Tufts has recently acquired a site license for ChemDraw by PerkinElmer Informatics. ChemDraw Pro is a software package that allows for the drawing of basic chemical structure and provides Chemical query properties. The ability to create and edit templates and nicknames, Annotation, Relative Stereochemistry, ISIS/Draw Compatibility, support for ISIS-style Data SGroups, Chemical File Formats, Expansion […]

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I can’t find my Peoplesoft link on my Start Menu

The Start Menu in Windows should contain a sub-menu named “Tufts Services”, which will include a link to Peoplesoft Financials. Every so often the menu fails to load. Most often restarting the computer will resolve the issue, but if you wish to get to the Peopleosft Financials website directly, you may use the following link […]

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Blackberry (BES) Retirement

Due to the diminished number of Blackberry devices on campus, the Blackberry Enterprise Service will be retired. As part of this process, UIT will stop adding users to the service after June 30th, 2012. As of June 30, 2013 the service will be completely retired. To prepare for this, we recommend that you switch to […]

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Using a Blackberry at Tufts

Blackberries at Tufts are reducing in numbers due to the popularity of other smartphones such as the Apple iPhone and the Google Android phones.  Because of this, Tufts is no longer offering the Blackberry Enterprise Server, which allowed users to access their Tufts Calendar and Contacts through their Blackberry.  Access to Tufts E-mail will continue […]

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Software Policies

Software Policies – Installation and Licensing The Office of Information Technology will only install fully licensed software that is compatible with our supported operating systems. For this reason, when a request is received to install software, we need verification that it was purchased and is licensed.  In keeping with this, we ask for a Proof […]

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Requesting a Secure Folder on a Shared Drive

In order to restrict access to files on a shared drive, such as the departmental Q: Drive, a folder can be created and secured to ensure that only authorized individuals are able to access the information. To start, please complete the Request for Secure Folder Creation form in its entirety and return it to OIT […]

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OIT – Who we Support

Who we support: The Office of Information Technology (OIT) supports faculty and staff at Tufts University School of Medicine, its affiliates, The Sackler School of Biomedical Sciences and the Friedman School of Nutrition. OIT also supports Graduate students in the Sackler and Nutrition Schools working with Tufts-owned equipment (typically in Laboratories and Core facilities). OIT […]

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Maintenance Windows for Tufts Services

Tufts University IT has two defined “Maintenance Windows”.  A Maintenance Window is a period of time when services may not be available due to maintenance.  Not all maintenance windows are used, but users should not expect services to be accessible during the scheduled maintenance windows. Sunday 6:00 am to 10:00 am Friday (Morning)  12:00 am […]

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How do I order an Apple quote from Tufts Marketplace?

Log in to Tufts Marketplace with your Tufts Username and Password.  Once you reach the Apple site, follow the directions below to access the quotes. 1. Click on the link for “Templates”, which can be found on the middle of the page 2. In the Template Number field, enter the “Template Number” or select the […]

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How to map network drive?

Different computers (Mac, PCs) may have difficulties connecting to network share when the full path is not provided.  This is a common occurrence when computers are outside of Tufts network and are not joined to the Tufts domain.  Providing only the short version of the path, e.g \\rstore1\PATH_TO_SHARE$ , may not be sufficient to map […]

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How can I check my e-mail quota?

If you are receiving notices that your mailbox may be almost full, there is a chance that they may be fraudulent. It is best to check with OIT to determine if the notices are legitimate.   One item to remember is that you will not receive a legitimate quota message from Tufts with a link […]

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How can I donate or recycle my computer?

Tufts University has a computer donation program available for computers that are no more than 4 years old.  If your computer is no more than 4 years old and you wish to donate it to a non-profit organization in the area, please contact OIT, who will initiate the donation process. If your computer is older […]

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How do I find my computer name?

Windows Windows XP: Right Click on ‘My Computer’ and select ‘Properties’. Select the ‘Computer Name’ tab and the name is listed in the ‘Computer Name’ field. Windows 7: Right Click on ‘My Computer’ and select ‘Properties’. The name is stated in the ‘Computer Name’ field. Mac Choose Apple menu > System Preferences and click Sharing.  […]

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Is a warranty required for my computer?

OIT highly recommends at least a 3 year warranty on your computer. If your computer is purchased through OIT, it will have either a  3 or 4 year warranty.  If your computer is a laptop, the warranty will also include coverage for accidental damage. The standard Dell Warranty is a Next Business Day On-site warranty, […]

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Your Mailbox is almost Full!

I received a message regarding my mailbox being almost full. How do I know if it is real or not? Tufts does send out notices when your mailbox nears capacity, but you may also receive fake messages regarding your mailbox as well. What is important to note is that Tufts will never send you a […]

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Am I eligible to purchase software for personal use at a discount?

Tufts University has a contract with Kivuto to distribute software covered under Employee purchase programs via their web store at http://tufts.onthehub.com. Eligibility: Full-Time Faculty, Staff and Students Software is available from many vendors, including: Microsoft, Adobe, Parallels, National Instruments, Minitab, IBM, JMP, Systat, iGrafx, SigmaFlow, Quark, Trend Micro, Thomson Reuters, Inspiration, Columbia University, Student Backup, StatSoft, and […]

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