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	<title>OIT Knowledgebase</title>
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	<link>http://sites.tufts.edu/tusmtss</link>
	<description>Tufts University School of Medicine - IT Knowledgebase</description>
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		<title>FAQ for Research Storage</title>
		<link>http://sites.tufts.edu/tusmtss/2013/05/02/faq-for-research-storage/</link>
		<comments>http://sites.tufts.edu/tusmtss/2013/05/02/faq-for-research-storage/#comments</comments>
		<pubDate>Thu, 02 May 2013 18:59:20 +0000</pubDate>
		<dc:creator>Petar  Ivanov</dc:creator>
				<category><![CDATA[Services]]></category>

		<guid isPermaLink="false">http://sites.tufts.edu/tusmtss/?p=2818</guid>
		<description><![CDATA[Q: How can I map research storage? A: To map the storage you can follow the directions here: How to Map a Network Drive Q: Can I access research storage shares when off-campus? A: Yes, you can access the storage from outside of Tufts network through then VPN. Here are the directions how: How Do [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Installing or Updating Powerfaids</title>
		<link>http://sites.tufts.edu/tusmtss/2013/04/30/installing-or-updating-powerfaids/</link>
		<comments>http://sites.tufts.edu/tusmtss/2013/04/30/installing-or-updating-powerfaids/#comments</comments>
		<pubDate>Tue, 30 Apr 2013 18:57:05 +0000</pubDate>
		<dc:creator>George  Moore</dc:creator>
				<category><![CDATA[Services]]></category>

		<guid isPermaLink="false">http://sites.tufts.edu/tusmtss/?p=2809</guid>
		<description><![CDATA[Previously, anyone who needed to have Powerfaids updated to the latest version had to call OIT and have someone install it on their computer.  With the new process outlined below, people can update Powerfaids themselves and it only takes a few minutes. If for whatever reason you have trouble with the below instructions, run into [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Backup Policies for Research Data Storage (R: drive)</title>
		<link>http://sites.tufts.edu/tusmtss/2013/04/29/backup-policies-r-drive/</link>
		<comments>http://sites.tufts.edu/tusmtss/2013/04/29/backup-policies-r-drive/#comments</comments>
		<pubDate>Mon, 29 Apr 2013 13:26:33 +0000</pubDate>
		<dc:creator>Petar  Ivanov</dc:creator>
				<category><![CDATA[Backup & Recovery]]></category>
		<category><![CDATA[Desktop Computing & Printing]]></category>
		<category><![CDATA[Personal and Departmental Storage (P&Q)]]></category>
		<category><![CDATA[Service Catalog]]></category>
		<category><![CDATA[Services]]></category>
		<category><![CDATA[Backup]]></category>
		<category><![CDATA[Data]]></category>
		<category><![CDATA[deleted]]></category>
		<category><![CDATA[files]]></category>
		<category><![CDATA[R Drive]]></category>
		<category><![CDATA[Recover]]></category>
		<category><![CDATA[Research]]></category>
		<category><![CDATA[Storage]]></category>

		<guid isPermaLink="false">http://sites.tufts.edu/tusmtss/?p=2802</guid>
		<description><![CDATA[Research Data Storage (R: drive) is backed up according to the following schedule: Once a month a full backup is taken and kept for a year.  Full backups will pick up all files and filesystems at a “point in time” on a storage regardless of any other changes. A differential backup is taken once during [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Upgrading computers to Windows 7</title>
		<link>http://sites.tufts.edu/tusmtss/2013/04/08/upgrading-computers-to-windows-7/</link>
		<comments>http://sites.tufts.edu/tusmtss/2013/04/08/upgrading-computers-to-windows-7/#comments</comments>
		<pubDate>Mon, 08 Apr 2013 13:50:23 +0000</pubDate>
		<dc:creator>George  Moore</dc:creator>
				<category><![CDATA[Services]]></category>

		<guid isPermaLink="false">http://sites.tufts.edu/tusmtss/?p=2797</guid>
		<description><![CDATA[Many of the computers that are supported by OIT have an older version of Microsoft Windows on them called Windows XP. Beginning April 2014, Microsoft will no longer provide security updates to Windows XP, which may leave computers vulnerable to viruses and other malicious attacks. What does this mean for you? If you have a [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Tufts CTSI Profiles</title>
		<link>http://sites.tufts.edu/tusmtss/2013/03/22/tufts-ctsi-profiles/</link>
		<comments>http://sites.tufts.edu/tusmtss/2013/03/22/tufts-ctsi-profiles/#comments</comments>
		<pubDate>Fri, 22 Mar 2013 18:54:22 +0000</pubDate>
		<dc:creator>Kathleen Beauparlant</dc:creator>
				<category><![CDATA[Communication & Collaboration]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Service Catalog]]></category>
		<category><![CDATA[Services]]></category>
		<category><![CDATA[Wiki, Blogs & Website]]></category>
		<category><![CDATA[CTSI]]></category>
		<category><![CDATA[profiles]]></category>

		<guid isPermaLink="false">http://sites.tufts.edu/tusmtss/?p=2772</guid>
		<description><![CDATA[Scientists and researchers throughout the Tufts community have a new way to connect online.  On February 14, 2013, Tufts Clinical and Translational Science Institute (Tufts CTSI) and Tufts University launched Profiles, a free, web-based research networking tool designed to promote collaboration. Available at https://profiles.med.tufts.edu, Tufts CTSI Profiles is a publicly accessible library of web-based electronic [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Reset Voice Mail PIN #</title>
		<link>http://sites.tufts.edu/tusmtss/2013/02/19/reset-voice-mail-pin/</link>
		<comments>http://sites.tufts.edu/tusmtss/2013/02/19/reset-voice-mail-pin/#comments</comments>
		<pubDate>Tue, 19 Feb 2013 19:02:11 +0000</pubDate>
		<dc:creator>Kathleen Beauparlant</dc:creator>
				<category><![CDATA[Communication & Collaboration]]></category>
		<category><![CDATA[Phones]]></category>
		<category><![CDATA[Service Catalog]]></category>
		<category><![CDATA[messaging]]></category>
		<category><![CDATA[pin]]></category>
		<category><![CDATA[reset]]></category>
		<category><![CDATA[unified]]></category>
		<category><![CDATA[voice mail]]></category>

		<guid isPermaLink="false">http://sites.tufts.edu/tusmtss/?p=2752</guid>
		<description><![CDATA[Use these steps to reset a PIN number to access voice mail To retrieve/reset your PIN, log into the Exchange mailbox associated with the voice mail Outlook Web Access at https://exchange.tufts.edu Once logged in, click on the &#8220;Options&#8221; dropdown menu From the dropdown menu, select &#8220;See all options&#8221; Select the &#8220;Phone&#8221; option on the left [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Remotely Wipe an ActiveSync Device</title>
		<link>http://sites.tufts.edu/tusmtss/2013/02/19/remotely-wipe-an-activesync-device/</link>
		<comments>http://sites.tufts.edu/tusmtss/2013/02/19/remotely-wipe-an-activesync-device/#comments</comments>
		<pubDate>Tue, 19 Feb 2013 18:45:47 +0000</pubDate>
		<dc:creator>Kathleen Beauparlant</dc:creator>
				<category><![CDATA[Calendar]]></category>
		<category><![CDATA[Communication & Collaboration]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Phones]]></category>
		<category><![CDATA[Service Catalog]]></category>
		<category><![CDATA[active]]></category>
		<category><![CDATA[Activesync]]></category>
		<category><![CDATA[delete]]></category>
		<category><![CDATA[owa]]></category>
		<category><![CDATA[Phone]]></category>
		<category><![CDATA[Remote]]></category>
		<category><![CDATA[remotely]]></category>
		<category><![CDATA[sync]]></category>
		<category><![CDATA[wipe]]></category>

		<guid isPermaLink="false">http://sites.tufts.edu/tusmtss/?p=2746</guid>
		<description><![CDATA[An ActiveSync device is any mobile device that is set up to access Tufts email and calendars via Exchange.  Essentially any device that automatically accesses Tufts email or calendar via an application (not through a web browser) is considered an ActiveSync device. If your ActiveSync device is lost or stolen, you can remotely delete or [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Remove Tufts Email from an iOS Device</title>
		<link>http://sites.tufts.edu/tusmtss/2013/02/19/remove-tufts-email-from-an-ios-device/</link>
		<comments>http://sites.tufts.edu/tusmtss/2013/02/19/remove-tufts-email-from-an-ios-device/#comments</comments>
		<pubDate>Tue, 19 Feb 2013 15:34:01 +0000</pubDate>
		<dc:creator>Kathleen Beauparlant</dc:creator>
				<category><![CDATA[Calendar]]></category>
		<category><![CDATA[Communication & Collaboration]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Service Catalog]]></category>
		<category><![CDATA[Services]]></category>
		<category><![CDATA[calendar]]></category>
		<category><![CDATA[config]]></category>
		<category><![CDATA[device]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[exchange]]></category>
		<category><![CDATA[iOS]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[mobileconfig]]></category>

		<guid isPermaLink="false">http://sites.tufts.edu/tusmtss/?p=2739</guid>
		<description><![CDATA[Remove Tufts Email from an iOS Device Depending on how the Tufts email account was added to the iOS device, different steps may be needed to remove it.  If you cannot remember if the account was added manually or by installing a mobile configuration profile, try both options. Account Added Manually Open the Settings app [...]]]></description>
		<wfw:commentRss>http://sites.tufts.edu/tusmtss/2013/02/19/remove-tufts-email-from-an-ios-device/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Setup Tufts Email and Calendar on an iOS Device</title>
		<link>http://sites.tufts.edu/tusmtss/2013/02/19/setup-tufts-email-and-calendar-on-an-ios-device/</link>
		<comments>http://sites.tufts.edu/tusmtss/2013/02/19/setup-tufts-email-and-calendar-on-an-ios-device/#comments</comments>
		<pubDate>Tue, 19 Feb 2013 15:28:54 +0000</pubDate>
		<dc:creator>Kathleen Beauparlant</dc:creator>
				<category><![CDATA[Calendar]]></category>
		<category><![CDATA[Communication & Collaboration]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Service Catalog]]></category>
		<category><![CDATA[calendar]]></category>
		<category><![CDATA[config]]></category>
		<category><![CDATA[device]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[exchange]]></category>
		<category><![CDATA[iOS]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[mobileconfig]]></category>

		<guid isPermaLink="false">http://sites.tufts.edu/tusmtss/?p=2736</guid>
		<description><![CDATA[Setup Tufts Email Account on an iOS Device There are two options for setting up Tufts Email and Calendar on an iOS device: 1. Installing a mobile configuration profile, which will perform some of the work for you.  Get started by opening Safari on your iOS device and navigating to https://wikis.uit.tufts.edu/confluence/display/TuftsExchangeMobileconfig/Home. 2. Manually adding and [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Registering an iOS device on the Tufts Network</title>
		<link>http://sites.tufts.edu/tusmtss/2013/02/19/ios-devices/</link>
		<comments>http://sites.tufts.edu/tusmtss/2013/02/19/ios-devices/#comments</comments>
		<pubDate>Tue, 19 Feb 2013 15:23:56 +0000</pubDate>
		<dc:creator>Petar  Ivanov</dc:creator>
				<category><![CDATA[Calendar]]></category>
		<category><![CDATA[Communication & Collaboration]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[Service Catalog]]></category>
		<category><![CDATA[Services]]></category>
		<category><![CDATA[Wireless Internet Access]]></category>
		<category><![CDATA[device]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[exchange]]></category>
		<category><![CDATA[iOS]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[iPod]]></category>
		<category><![CDATA[mobileconfig]]></category>

		<guid isPermaLink="false">http://sites.tufts.edu/tusmtss/?p=2704</guid>
		<description><![CDATA[Registering an iOS device on the Tufts network Once you have your iOS device started and completed the initialization process, you can continue with the network registration.  This step is required in order to connect your iOS device to the Tufts wireless network, tuftswireless. 1. Turn on Wi-Fi on your iOS device. 2. Connect to [...]]]></description>
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