Adobe Photoshop CC gives an error message before crashing

Problem: Photoshop CC gives the following error before crashing: “Photoshop has encountered a problem with the display driver, and has temporarily disabled enhancements which use graphics hardware.” Solution: This error is due to Photoshop CC not supporting your graphics card.  In order to solve this problem you will need to prevent Photoshop from using the [...]

, , , , , , , , ,

No Comments

Examsoft SofTest

The Examsoft solution allows professors or administrators to create exams online.  The students download an application to their computers (SofTest), which allows them to download exams ahead of time and unlocks them at the appropriate exam time. When the software is launched, it locks down all internet access from the device.  The system is designed [...]

, , ,

No Comments

Mozy Pro setup

Mozy Pro installations are handled by the OIT technicians. To request an installation, please email oit@tufts.edu or call 617 636 0331 Once the installation is completed, you will need to activate the software and setup backup folders. For Windows Go to Start->Program Files->MozyPro and click  MozyPro settings Once MozyPro opens, click on “Use Product Key” [...]

No Comments

Using Network Connect On-Campus

Network Connect must be used on-campus to connect to StuART, Faculty Manager and Faculty Emailer.  To get started, follow the Using Network Connect instructions.

, , , , ,

No Comments

Access to HHSL Library Resources Only

Tufts Medical Center employees may gain access to the print and e-resources available through the Hirsh Health Sciences Library without being a clinical faculty member or affiliate. To get started and for registration instructions, please see the HHSL information Access and Registration site.  Contact the Library Service Desk at 617-636-6706 or  hhslcirc@tufts.edu for questions about [...]

, , ,

No Comments

Installing Adobe Creative Cloud Software

Previously, anyone who needed to have Adobe Software installed had to contact OIT and have someone install it on their computer. With the new process outlined below, people can install Adobe software on their own, when they need it.  Depending on the product chosen – please see http://sites.tufts.edu/tusmtss/2013/07/26/adobe-software/  – the installation time will vary. Please [...]

, , , , ,

No Comments

Tufts Space and Resource Reservation System (SPARRS)

The Tufts Space and Resource Reservation System is a web application that allows authorized Tufts University users to view available rooms and request space on the Boston and Medford/Somerville campuses.  The system also provides basic information and the location of many University and school sponsored activities and events. To submit a web request for space, [...]

, , , , , , ,

No Comments

iSIS

Tufts’ Integrated Student Information System (iSIS) has been designed to support the needs of Tufts’ students, faculty, and schools. Beginning in the 2013-14 academic year, iSIS will be the system of record for student financials, as well as student academic and biographical information. In addition, technical interfaces integrate iSIS with admissions systems at all Tufts [...]

No Comments

Recommended Printers

OIT recommends the following printers… Monochrome (Black/White) Printers: HP P3015N – Single-side Printing https://www.cdwg.com/shop/products/HP-LaserJet-Enterprise-P3015n-Printer-B-W-laser/2098624.aspx HP P3015DN – Duplex Printing  http://www.cdwg.com/shop/products/HP-LaserJet-Enterprise-P3015dn/1824107.aspx Color Printer: Brother HL-4150N  http://www.cdwg.com/shop/products/Brother-HL-4150CDN-Color-LaserPrice-reflects-savings-of-50-ends-10-31/2215008.aspx Have questions or need additional information?  Contact OIT at (617) 636-0331 or oit@tufts.edu to discuss your specific printing needs.

,

No Comments

Tufts Secure Wireless

Tufts Secure Wireless (tufts-secure) will provide secure and encrypted wireless network connectivity using Tufts Simplified-Sign-on authentication. Tufts Secure Wireless is easily identified by its wireless network name, tufts-secure, and may be selected from the available network pull-down menu on your computing device.  This service does not require advance device registration, but users connecting to tufts-secure [...]

, ,

No Comments

ANSYS

ANSYS is engineering simulation software used to model and manipulate values to analyze and, potentially, predict real world behaviors. The range of values can include any of the following: structural, thermal, fluid dynamics, explicit dynamics, electromagnetics and multiphysics. Users can simulate structural mechanics, explicit dynamics, fluid dynamics and thermal capability, as well as high-frequency, signal integrity, [...]

, , , ,

No Comments

Printing On-Campus with your Personal Computer

Select your operating system for specific instructions to connect your personal Windows 7 computer to an on-campus printer. Windows 7 Windows 8 Mac OS X If you are unable to connect to the printer or have any questions, the Hirsh Health Science Library (HHSL-ITS) will be more than happy to assist you. They can be [...]

, , , , , ,

No Comments

Adding On-Campus Printers to a Windows 7 Computer

Follow these instructions to add an on-campus printer to your personal Windows 7 computer: 1. Navigate to your Start Menu –> select “Devices and Printers” 2. On the top, select “Add a printer” and choose to “Add a local printer”. 3. Select “Create a new port:” –> then choose “Standard TCP/IP Port” from the drop [...]

, , , ,

No Comments

Adding On-Campus Printers to a Mac

Follow these instructions to add an on-campus printer to a Mac computer: 1. Navigate to the Apple menu (top left) –> select System Preferences. 2. Select Print & Scan –> Make sure the lock is unlocked (bottom left). 3. Click the + button.  An “Add Printer” menu pops up –> Select the IP tab. 4. [...]

, , , ,

No Comments

NVIVO

NVivo is a software package used by researchers, particularly those in the social sciences, to perform analyses of unstructured data, including open-ended survey responses, literature reviews, audio recordings, pictures and web pages. For details on eligibility and licensing requirements, please see NVIVO (Desktop License). To request installation, please contact OIT at (617) 636-0331 or submit [...]

, , , , ,

No Comments

Accessing MATLAB’s Cluster GUI from a Mac

Looking for the Windows instructions?  Go to Accessing MATLAB’s cluster GUI from a Windows Computer instead. Prerequisites Before you start, you will need: A cluster account. If you don’t have one, request one here. XQuartz. If you don’t have XQuartz, you can download it here. Procedure Start a terminal window by going to Finder-> Applications-> [...]

, , , , , , ,

No Comments

Accessing MATLAB’s Cluster GUI from a Windows Computer

Looking for the Mac instructions?  Go to Accessing MATLAB’s Cluster GUI from a Mac instead. Prerequisites Before you start, you will need: A cluster account. If you don’t have one, request one here. Cygwin with X11. If you don’t have Cygwin, you can download it here. X11 is on of the install options. Procedure Launch XWin Server (You can [...]

, , , , , , , ,

No Comments

Standard PC Ultrabook

Dell Latitude E7240 Ultrabook E-Quote Number: 1018796727635 E-Quote Name: OIT-Latitude E7240-031814-v1 Email: oit-quotes@elist.tufts.edu Windows 7 Enterprise 64-bit 4th Gen Intel® Core™ i5-4300U Processor (1.9 GHz, 3M Cache) 4.0 GB DDR3-1600MHz DDR L3 1 DIMMS Intel HD Graphics 4400 128 GB Mobility Solid State Drive 12.5″ HD (1366×768) Anti-Glare WLED-backlit Intel® Dual Back Wireless-AC 7260 802.11AC [...]

, , ,

No Comments

Mac Printing Instructions

To add a networked printer to a Mac machine, please follow these steps: 1. Open System Preferences > Printers 2. Click the + (plus) icon below the Printers pane on the left to open the Add Printer application. 3. Click on the round, blue IP icon 4. Under IP addresses, enter “PRINTERNAME.med.tufts.edu” or “PRINTERNAME.nutrition.tufts.edu” & [...]

, , , ,

No Comments

How to Add an Email Address to a Konica Minolta Copier

Find your model and follow the steps below to add e-mail addresses to your Konica Minolta copier. Bizhub 200, 250 or 350 Press the following: UTILITY/COUNTER (hard-key to the right of LCD) USER SETTING E-MAIL INPUT ONE-TOUCH Select desired “One-Touch” button to program Enter user’s name then press NEXT Press PC, EMAIL then NEXT Enter [...]

, , , , , , , , , , , , , ,

No Comments