Accessing MATLAB’s Cluster GUI from a Mac

Looking for the Windows instructions?  Go to Accessing MATLAB’s cluster GUI from a Windows Computer instead. Prerequisites Before you start, you will need: A cluster account. If you don’t have one, request one here. XQuartz. If you don’t have XQuartz, you can download it here. Procedure Start a terminal window by going to Finder-> Applications-> […]

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Accessing MATLAB’s Cluster GUI from a Windows Computer

Looking for the Mac instructions?  Go to Accessing MATLAB’s Cluster GUI from a Mac instead. Prerequisites Before you start, you will need: A cluster account. If you don’t have one, request one here. Cygwin with X11. If you don’t have Cygwin, you can download it here. X11 is on of the install options. Procedure Launch XWin Server (You can […]

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Standard PC Ultrabook

Dell Latitude E7240 Ultrabook E-Quote Number: 1011091892790 E-Quote Name: OIT-Latitude E7240-052014-v1 Email: oit-quotes@elist.tufts.edu Windows 7 Enterprise 64-bit 4th Gen Intel® Core™ i5-4300U Processor (1.9 GHz, 3M Cache) 4.0 GB DDR3-1600MHz DDR L3 1 DIMMS Intel HD Graphics 4400 128 GB Mobility Solid State Drive 12.5″ HD (1366×768) Anti-Glare WLED-backlit Intel® Dual Back Wireless-AC 7260 802.11AC […]

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Mac Printing Instructions

To add a networked printer to a Mac machine, please follow these steps: 1. Open System Preferences > Printers 2. Click the + (plus) icon below the Printers pane on the left to open the Add Printer application. 3. Click on the round, blue IP icon 4. Under IP addresses, enter “PRINTERNAME.med.tufts.edu” or “PRINTERNAME.nutrition.tufts.edu” & […]

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How to Add an Email Address to a Konica Minolta Copier

Find your model and follow the steps below to add e-mail addresses to your Konica Minolta copier. Bizhub 200, 250 or 350 Press the following: UTILITY/COUNTER (hard-key to the right of LCD) USER SETTING E-MAIL INPUT ONE-TOUCH Select desired “One-Touch” button to program Enter user’s name then press NEXT Press PC, EMAIL then NEXT Enter […]

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Adobe Software

Tufts Technology Services (TTS) and the Office of Information Technology (OIT) are pleased to announce plans to enter into a site license with Adobe Software effective September 1, 2013. This decision comes as a result of Adobe’s recent shift in licensing, moving away from perpetual licenses towards subscriptions for software license bundles. To relieve the […]

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How to log into an encrypted computer for the first time

If you have not logged into an encrypted computer before, and you have received an encryption account from OIT, the following procedures must be followed: Another user with an encryption account must log onto the computer first The user must then sync the computer with the Encryption server.  This is done as follows: In the […]

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FAQ for Research Storage

Q: How can I map research storage? A: To map the storage you can follow the directions here: How to Map a Network Drive Q: Can I access research storage shares when off-campus? A: Yes, you can access the storage from outside of Tufts network through the VPN. Here are the directions how: How Do […]

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Installing or Updating Powerfaids

Previously, anyone who needed to have Powerfaids updated to the latest version had to call OIT and have someone install it on their computer.  With the new process outlined below, people can update Powerfaids themselves and it only takes a few minutes. If for whatever reason you have trouble with the below instructions, run into […]

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Backup Policies for Research Data Storage (R: drive)

Research Data Storage (R: drive) is backed up according to the following schedule: Once a month a full backup is taken and kept for a year.  Full backups will pick up all files and filesystems at a “point in time” on a storage regardless of any other changes. A differential backup is taken once during […]

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Upgrading computers to Windows 7

Many of the computers that are supported by OIT have an older version of Microsoft Windows on them called Windows XP. Beginning April 2014, Microsoft will no longer provide security updates to Windows XP, which may leave computers vulnerable to viruses and other malicious attacks. What does this mean for you? If you have a […]

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Tufts CTSI Profiles

Scientists and researchers throughout the Tufts community have a new way to connect online.  On February 14, 2013, Tufts Clinical and Translational Science Institute (Tufts CTSI) and Tufts University launched Profiles, a free, web-based research networking tool designed to promote collaboration. Available at https://profiles.med.tufts.edu, Tufts CTSI Profiles is a publicly accessible library of web-based electronic […]

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Reset Voice Mail PIN #

Use these steps to reset a PIN number to access voice mail To retrieve/reset your PIN, log into the Exchange mailbox associated with the voice mail Outlook Web Access at https://exchange.tufts.edu Once logged in, click on the “Options” dropdown menu From the dropdown menu, select “See all options” Select the “Phone” option on the left […]

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Remotely Wipe an ActiveSync Device

An ActiveSync device is any mobile device that is set up to access Tufts email and calendars via Exchange.  Essentially any device that automatically accesses Tufts email or calendar via an application (not through a web browser) is considered an ActiveSync device. If your ActiveSync device is lost or stolen, you can remotely delete or […]

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Remove Tufts Email from an iOS Device

Remove Tufts Email from an iOS Device Depending on how the Tufts email account was added to the iOS device, different steps may be needed to remove it.  If you cannot remember if the account was added manually or by installing a mobile configuration profile, try both options. Account Added Manually Open the Settings app […]

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Setup Tufts Email and Calendar on an iOS Device

Setup Tufts Email Account on an iOS Device There are two options for setting up Tufts Email and Calendar on an iOS device: 1. Installing a mobile configuration profile, which will perform some of the work for you.  Get started by opening Safari on your iOS device and navigating to http://go.tufts.edu/tuftsexchangeprofile. 2. Manually adding and […]

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Registering an iOS device on the Tufts Network

Registering an iOS device on the Tufts network Once you have your iOS device started and completed the initialization process, you can continue with the network registration.  This step is required in order to connect your iOS device to the Tufts wireless network, tuftswireless. 1. Turn on Wi-Fi on your iOS device. 2. Connect to […]

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Requesting a New Exchange Shared Email Account

A new Exchange shared email account may be requested directly via the Self Service portal or by navigating to http://it.tufts.edu and selecting “TechConnect” from the Help menu. In the Self Service portal, select the option for ” New Exchange Shared Email Account” and fill in the required information including:  desired email address, display name, email […]

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Requesting a New Exchange Shared Calendar

A new Exchange shared calendar may be requested directly via the Self Service portal or by navigating to http://it.tufts.edu and selecting “TechConnect” from the Help menu. In the Self Service portal, select the option for “New Exchange Shared Calendar” and fill in the required information including the desired calendar name, user names and level of […]

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Changes to Printing

In early October, OIT made two important changes that affect how printers can be installed on computers.  Prior to this change, OIT had to perform the installation of on-campus printers, while a special administrator or “auser” account was necessary to install a personal printer at home. The first change is that installing a personal printer […]

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