Adding On-Campus Printers to a PC

Follow these steps to install any of the available printers on a Windows machine: Open the Windows Menu by clicking in the Windows icon found at the bottom left-hand corner of the desktop Click on “All Programs” Select “OIT Printers”  Double-click on the printer name that you wish to install.  You can also right-click on […]

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Resource Request Form

Please complete the Resource Request Form and return it to OIT via fax at (617) 636-2970 or email to oit@tufts.edu  

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Juniper Network Connect

Juniper Network Connect is the Tufts VPN client and it can be installed via http://vpn.tufts.edu. Once you log on to web VPN (http://vpn.tufts.edu), scroll down to the bottom of the page and click on “Network Connect” under client application session.  Once you click “start”, it will install the client on your machine (Windows or Mac) […]

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Authorized Requesters for Clinical Affiliates

Support Staff working directly for Clinical Faculty, or as liaisons in hospitals, are referred to as “Affiliates” and their system of record is E-reg. For corrections to this list, please contact OIT at oit@tufts.edu   Hospital Name Department Name Authorized Requester Tufts Medical Center Anesthesiology B. Scott Segal Tufts Medical Center Dermatology Alice Gottlieb Tufts […]

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Device Contract

A completed Device Contract must be on file before a new computer or network printer can be deployed by OIT.  The contract must be signed by an Authorized Requester for Tufts Resources and be completed in its entirety in order to be valid. Completed contracts may be faxed to OIT at (617) 636-2970 or emailed to […]

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Request for Software – Nutrition

The Request for Software – Nutrition form is required for distribution of software licenses owned by the Friedman School of Nutrition, such as SPSS. This form must be signed by one of the authorized requesters from the Friedman School of Nutrition.  For a list of authorized requesters, please see the Authorized Requesters for Tufts Resources […]

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Authorized Requesters for Departmental Resources

For changes or corrections to this list, please contact OIT at oit@tufts.edu Department Name of Resource Authorized Requester(s) Anatomy tusm_lab_marchant$ Jeffrey Marchant Anatomy tusm_lab_hatini_confocal01$ Victor Hatini Educational Affairs, Office of tusm_oea$\Deanshare Donna Merrick, Scott Epstein Faculty Affairs, Office of tusm_bylawshandbook$ Kathleen Lowney Infectious Disease Society of America tusm_idsa$ Carlos Terra Microbiology tusm_lab_leong$ John Leong Microbiology […]

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Authorized Requesters for Tufts Resources

For changes or corrections to this list, please contact OIT at oit@tufts.edu Department Authorized Requesters:         Tufts(LAN) Account, ID Card, Email, Calendar, Shared Folders, Account Pickup Name(s) – Full Authority Name(s) – Restricted Authority Admissions, Office of Thomas Slavin, John Matias Alliance for the Prudent Use of Antibiotics Kathleen Young Anatomy Barbara Cohen, James Schwob Biochemistry […]

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IBM SPSS AMOS

IBM SPSS Amos is a statistical software program that allows the user to create a non-graphical method to specify models. While this program is part of the SPSS family of products, it is not included under the volume licensing agreement with IBM for SPSS.  Any individual who wishes to purchase AMOS must do so directly […]

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VUE

The Visual Understanding Environment (VUE) is an Open Source project based at Tufts University. The VUE project is focused on creating flexible tools for managing and integrating digital resources in support of teaching, learning and research. VUE provides a flexible visual environment for structuring, presenting, and sharing digital information. For more information and installation file […]

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Tufts acquires Site License for ChemDraw Pro

Tufts has recently acquired a site license for ChemDraw by PerkinElmer Informatics. ChemDraw Pro is a software package that allows for the drawing of basic chemical structure and provides Chemical query properties. The ability to create and edit templates and nicknames, Annotation, Relative Stereochemistry, ISIS/Draw Compatibility, support for ISIS-style Data SGroups, Chemical File Formats, Expansion […]

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I can’t find my Peoplesoft link on my Start Menu

The Start Menu in Windows should contain a sub-menu named “Tufts Services”, which will include a link to Peoplesoft Financials. Every so often the menu fails to load. Most often restarting the computer will resolve the issue, but if you wish to get to the Peopleosft Financials website directly, you may use the following link […]

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Blackberry (BES) Retirement

Due to the diminished number of Blackberry devices on campus, the Blackberry Enterprise Service will be retired. As part of this process, UIT will stop adding users to the service after June 30th, 2012. As of June 30, 2013 the service will be completely retired. To prepare for this, we recommend that you switch to […]

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Using a Blackberry at Tufts

Blackberries at Tufts are reducing in numbers due to the popularity of other smartphones such as the Apple iPhone and the Google Android phones.  Because of this, Tufts is no longer offering the Blackberry Enterprise Server, which allowed users to access their Tufts Calendar and Contacts through their Blackberry.  Access to Tufts E-mail will continue […]

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Software Policies

Software Policies – Installation and Licensing The Office of Information Technology will only install fully licensed software that is compatible with our supported operating systems. For this reason, when a request is received to install software, we need verification that it was purchased and is licensed.  In keeping with this, we ask for a Proof […]

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Requesting a Secure Folder on a Shared Drive

In order to restrict access to files on a shared drive, such as the departmental Q: Drive, a folder can be created and secured to ensure that only authorized individuals are able to access the information. To start, please complete the Request for Secure Folder Creation form in its entirety and return it to OIT […]

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OIT – Who we Support

Who we support: The Office of Information Technology (OIT) supports faculty and staff at Tufts University School of Medicine, its affiliates, The Sackler School of Biomedical Sciences and the Friedman School of Nutrition. OIT also supports Graduate students in the Sackler and Nutrition Schools working with Tufts-owned equipment (typically in Laboratories and Core facilities). OIT […]

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Maintenance Windows for Tufts Services

Tufts University IT has two defined “Maintenance Windows”.  A Maintenance Window is a period of time when services may not be available due to maintenance.  Not all maintenance windows are used, but users should not expect services to be accessible during the scheduled maintenance windows. Sunday 6:00 am to 10:00 am Friday (Morning)  12:00 am […]

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How do I order an Apple quote from Tufts Marketplace?

Log in to Tufts Marketplace with your Tufts Username and Password.  Once you reach the Apple site, follow the directions below to access the quotes. 1. Click on the link for “Templates”, which can be found on the middle of the page 2. In the Template Number field, enter the “Template Number” or select the […]

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How to map network drive?

Different computers (Mac, PCs) may have difficulties connecting to network share when the full path is not provided.  This is a common occurrence when computers are outside of Tufts network and are not joined to the Tufts domain.  Providing only the short version of the path, e.g \\rstore1\PATH_TO_SHARE$ , may not be sufficient to map […]

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