Posts Tagged Apple

How do I order an Apple quote from Tufts Marketplace?

Log in to Tufts Marketplace with your Tufts Username and Password.  Once you reach the Apple site, follow the directions below to access the quotes. 1. Click on the link for “Templates”, which can be found on the middle of the page 2. In the Template Number field, enter the “Template Number” or select the […]

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Is a warranty required for my computer?

OIT highly recommends at least a 3 year warranty on your computer. If your computer is purchased through OIT, it will have either a  3 or 4 year warranty.  If your computer is a laptop, the warranty will also include coverage for accidental damage. The standard Dell Warranty is a Next Business Day On-site warranty, […]

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Macintosh malware infections

A recent piece of malware given the name “FlashBack” has infected more than 600,000 Apple OS X computers.  A patch is now available that will remove the vulnerability and malware automatically.  If you do believe that you have been infected, please contact OIT for assistance. A side-effect of being infected is the chance that your […]

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Apple Educational Licensing Program (AELP)

Tufts has entered into an Apple Educational Licensing Program (AELP). This one-year program covers university-owned computers systems. It allows a user to upgrade his or her system to the most current Macintosh operating system that the computer is able to execute.  To obtain software, please contact OIT via e-mail at OIT@tufts.edu or via phone at […]

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Apple iBook textbooks

iBook textbooks are dynamic, interactive textbooks created by publishers using a new authoring tool from Apple. McGraw-Hill, Pearson Education, and Houghton Mifflin Harcourt, the three largest publishers in education have textbooks available in this format. Find more information from Apple about iBook textbooks. Important information regarding the ownership of textbooks. Tufts University cannot own any […]

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How can I view my Tufts E-mail, Calendar, and Contacts on my iPhone?

The procedure for connecting your Apple iPhone or iPad to the Tufts Exchange Mail and Calendaring server is relatively simple and error proof.  To walk through the configuration, please visit the following page: https://wikis.uit.tufts.edu/confluence/display/infoexchange/md-setup

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Which smartphone should I get?

If you are a fan of a phone that works reliably and is simple to use, you should consider the Apple iPhone 4 or iPhone 4S.  The iPhone 4S is the latest version of the iPhone and includes speed improvements as well as voice control via a feature called Siri.  Apple iPhones are currently available […]

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Standard Apple Laptop

13″ MacBook Pro Template Number: 2000103417     Mavericks Operating System     13.3 inch LED backlit glossy widescreen (1280×800 native resolution)     Intel Core i5 Dual-core 2.5 GHZ, Turbo Boost up to 3.1GHz     500 GB SATA 5400 rpm Hard Drive     Superdrive 8x (DVD +/- R DL / DVD +/- RW/CD-RW)     4 GB 1600MHZ DDR3 […]

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Standard Apple Desktop

Template Number: 2000119497 21.5″ iMac OS X Mavericks Operating System Intel 1.4 GHz Dual-Core Core i5 , Turbo Boost up to 2.7GHz 500 GB Serial ATA Drive Intel HD Graphics 5000 8GB 1333 MHz DDR3 SDRAM 2 DIMMs Apple Magic Mouse Accessory Kit Apple Wireless Keyboard AppleCare Protection Plan (3 years) 21.5″ LED backlit glossy […]

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I need to purchase a new computer. How long will this process take?

The first step in this process is to contact one of our specialists who will walk you through computer options.  We will discuss operating system, hardware requirements, processing speed, etc. and provide a quote for a computer that meets your needs. Once a computer has been selected, the actual ordering of the computer will need […]

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Operating System Support

All new PCs purchased by Tufts will have  Microsoft Windows 7  64-bit business edition installed on them. Microsoft Windows XP 32-bit SP3 will continue to be supported on older computers until September of 2014. http://support.microsoft.com/gp/lifepolicy All new Macintosh computers purchased by Tufts will have Snow Leopard OSX 10.6 installed on them. Tufts will continue to […]

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Apple iPhone

OIT will assist with the installation of ITunes and the configuration of synchronization with ITunes with the intent to backup the iPhone to a computer. We will also assist with the configuration of Activesync for connection to the Tufts Microsoft Exchange E-mail. Best effort is provided for connection to any other e-mail hosts.

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New Computer Recommendations

Tufts University recommends Dell and Apple as preferred vendors for desktop and laptop computers. For Dell computers, the recommended model lines are the Latitude for laptops and the Optiplex for desktops. Current models: Desktop: Dell Optiplex 9020 Small Form Factor Laptop: Dell Latitude E6520 – Powerful desktop replacement Dell Latitude E6430 – Balance of performance […]

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