Posts Tagged Apple
How do I order an Apple quote from Tufts Marketplace?
Posted by Kathleen Beauparlant in Computer Purchasing, Desktop Computing & Printing, Service Catalog, Services on June 13, 2012
Log in to Tufts Marketplace with your Tufts Username and Password. Once you reach the Apple site, follow the directions below to access the quotes. 1. Click on the link for “Templates”, which can be found on the middle of the page 2. In the Template Number field, enter the “Template Number” or select the [...]
Is a warranty required for my computer?
Posted by Kevin Murphy in Computer Purchasing, Desktop Computing & Printing, Desktop Support, Frequently Asked Questions, Service Catalog on May 24, 2012
OIT highly recommends at least a 3 year warranty on your computer. If your computer is purchased through OIT, it will have either a 3 or 4 year warranty. If your computer is a laptop, the warranty will also include coverage for accidental damage. The standard Dell Warranty is a Next Business Day On-site warranty, [...]
Macintosh malware infections
Posted by Kevin Murphy in Alerts, Desktop Computing & Printing, Desktop Support, Security, Service Catalog, Virus & Malware Protection on April 13, 2012
A recent piece of malware given the name “FlashBack” has infected more than 600,000 Apple OS X computers. A patch is now available that will remove the vulnerability and malware automatically. If you do believe that you have been infected, please contact OIT for assistance. A side-effect of being infected is the chance that your [...]
Apple Educational Licensing Program (AELP)
Posted by Kevin Murphy in Service Catalog, Software on February 14, 2012
Tufts has entered into an Apple Educational Licensing Program (AELP). This one-year program covers university-owned computers systems. It allows a user to upgrade his or her system to the most current Macintosh operating system that the computer is able to execute. To obtain software, please contact OIT via e-mail at OIT@tufts.edu or via phone at [...]
Apple iBook textbooks
Posted by Kevin Murphy in Service Catalog, Software, Teaching, Learning & Research on February 12, 2012
iBook textbooks are dynamic, interactive textbooks created by publishers using a new authoring tool from Apple. McGraw-Hill, Pearson Education, and Houghton Mifflin Harcourt, the three largest publishers in education have textbooks available in this format. Find more information from Apple about iBook textbooks. Important information regarding the ownership of textbooks. Tufts University cannot own any [...]