Posts Tagged desktop

Critical hole in Windows (3/13/2012)

Critical hole in Windows Remote Desktop   Microsoft has patched a critical hole in all supported versions of Windows that allows attackers to take control of computers using malicious code.  The vulnerability in the Remote Desktop Protocol may be exploited by a worm-like attack that spreads with no user interaction required. The patch was made […]

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Who provides my IT support?

IT Support is distributed across different schools and campuses, and it is often difficult to locate the appropriate IT department to assist you. University IT has created a list of Departments along with the contact information for each support group. The resource is called the Frontline Support Providers Lookup (FSP Lookup) and can be located […]

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Standard Apple Desktop

Template Number: 2000119497 21.5″ iMac OS X Mavericks Operating System Intel 1.4 GHz Dual-Core Core i5 , Turbo Boost up to 2.7GHz 500 GB Serial ATA Drive Intel HD Graphics 5000 8GB 1333 MHz DDR3 SDRAM 2 DIMMs Apple Magic Mouse Accessory Kit Apple Wireless Keyboard AppleCare Protection Plan (3 years) 21.5″ LED backlit glossy […]

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Standard PC Desktop

Dell Optiplex 9020 Small Form Factor E-Quote Number: 1018857137435 E-Quote Name: CMI-Optiplex9020-102014-v1 Email: oit-equote@elist.tufts.edu Processor: Intel Core i5-4590 Processor (Quad Core, 6MB, 3.30GHz w/HD4600 Graphics) Operating System: Windows 7 Enterprise 64-bit Memory: 8GB (2x4GB) 1600MHz DDR3 Boot Hard Drive: 500GB 3.5inch SATA (7.200 RPM) Video Card: Intel® Integrated Graphics Optical Drivers: 8X DVD+/-RW Drive Monitor: Dell […]

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Remote Desktop Access

Remote Desktop Access is the ability to Remotely operate your work desktop computer from off-site. This service has been enabled for members of the Emergency Response team and other individuals that have a specific business need for the service. It is highly recommended that users first explore use of the VPN or virtual private network […]

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Remote Desktop Management

The Office of Information Technology offers Remote Desktop management through a University licensed tool (LANDesk Management Suite). A client installation is required on the computer, allowing OIT to remotely control computers (with user’s permission only), and install/update software remotely.

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Student Support

Tufts Students are eligible for access to Tufts services. The Hirsh Health Sciences Library IT service desk provides assistance to all Tufts Boston students. To find out more about what is offered, please visit the following link: http://www.library.tufts.edu/hsl/computing/computersupport.html

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Supported Computers

The University fully supports business class computers that are less than five years old. Gartner, a leading information technology research and advisory company providing technology related insight, has published research that shows the cost of computer support rises with the age of the computer.  Support related costs also climb when the diversity and complexity of […]

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New Computer Recommendations

Tufts University recommends Dell and Apple as preferred vendors for desktop and laptop computers. For Dell computers, the recommended model lines are the Latitude for laptops and the Optiplex for desktops. Current models: Desktop: Dell Optiplex 9020 Small Form Factor Laptop: Dell Latitude E6520 – Powerful desktop replacement Dell Latitude E6430 – Balance of performance […]

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